Room Attendant (Casual/Part-time)

What is the job? 

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit of last-minute work done.

Your day to day

• You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests
• Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example
• Keep your supervisor updated on room service progress and alert them to any repairs needed
• Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed
• Be organised - keep on top of supplies and amenities and always try to minimise waste
• Reunite items with owners – and log any lost and found property
• Look smart – wear your uniform with pride
• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done
• Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping
• Report, turn in, and/or log all lost and found items according to established procedures
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
• May regularly assist with deep cleaning projects
• May have turndown duties
• May assist with other duties as assigned

What we need from you

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important
• Strength – with occasional lifting of items up to 23 kilograms and or push/pulling heavy objects
• You will need to bend and kneel to complete some activities Literacy skills - reading, writing and basic math skills
• Flexible attitude to shifts – you may need to work nights, weekends and/or holidays

What you can expect from us

We give our people everything they need to succeed. Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team. You’ll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey 

• Free staff meal on shift 
• Full uniform provided, laundered in-house 
• Paid birthday leave in addition to your annual leave 
• Supportive, high performing team, offering plenty of mentoring & coaching opportunities to develop your skills 
• You have the opportunity to fast track your career with a growing global company 
• Popular hotel perks and discounts on the retail platform 
• Some of the best employee discounts across our IHG Hotels for accommodation, food and beverage! 

Our way is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. 

 So, join us and you will become part of our ever-growing global family.