Handwerker/Techniker

• Be charming by being approachable, having confidence and showing respect.

• Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership
  of getting things done.

• Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

Job Overview

Perform general maintenance work to ensure hotel maintenance quality and safety standards are achieved and maintained along with hotel security duties and procedures to ensure the safety and security of guests, employees and the property as well as the property’s assets.

• Preform all work in a timely manner.

• Ensure the security, care of tools, equipment, and supplies assigned to you.

• Keep all Facilities areas clean and safe.

• Problem solving, reasoning, organizational abilities are used often. 

• May be required to work nights, weekends, and/or holidays.

   

• Two years of general maintenance experience preferred.
• High school graduate or equivalent vocational training.
• Fluency in job related English, both verbal and non-verbal.
• Work and perform job functions with minimal supervision.
• Work cohesively with co-workers as part of a team.
• Be well organized and follow instructions.
• Be computer literate and able to use HotSOS, email, and other computer programs used within the department.
• Skilled in use of hand and power tools.
• Focus attention on details and report any deficiencies.
• Prioritize tasks and comply with deadlines for work assignments.
• Be a clear thinker and perform well under pressure work assignments.
• Satisfactorily communicate with guests, management and co-workers to their understanding.
• Exert physical effort in transporting equipment up to 75 pounds.
• Endure various physical movements throughout the work areas.
• Reach 6’ 8” feet/inches.
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.

• Maintain the physical functionality and safety of the facility including, but not limited to, guest rooms, public space and heart-of-the-house areas.

• Make rounds and check all mechanical spaces, running equipment / machinery once per shift noting and reporting any deficiencies to the Chief Engineer or Director of Facilities.

• Perform general repairs and preventative maintenance as needed both rooms and equipment.

• Check fire control panel and fire pump o

• Check Emergency Generator once per shift.

• Check for any daily assigned projects and complete in a timely manner. 

• Respond to complaints or problems from guests or other departments in a timely manner;

• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.

• Receive daily work assignments from Chief Engineer / Director of Facilities as directed or via HotSOS and close out in a timely manner.

• Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.

• Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement.

• Conduct routine inspections of premises and equipment

• Repair machines, equipment or structures as necessary, including telephones, TV’s. 

• Be first responder for TV, and phone complaints. 

• Make rounds checking all areas of the facility reporting any mechanical, security, or safety concerns.

• Assist other hotel team members as instructed by Chief Engineer or Director of Facilities. 

• Safely handle chemicals for designated use as per Safety Data Sheets.

• Ensure security of all spaces and any assigned keys.

Requirements are representative of minimum levels of knowledge, skills and/or abilities.  To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.  Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties.  All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to perform any other job-related duties assigned by their Manager.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.