Front of House

Could you welcome guests to our extraordinary world? Discover the part you could play in our Front of House team.

Join every guest with the desire to return

Think you could join polite, friendly service with a genuine desire to help? We hire front desk agents, doormen, stewards, duty managers and concierges. You might also see roles for guest service agents, guest experience assistants and front office managers.

Whichever role you choose, you’ll create an experience that guests will want to re-live.

Role areas

Chief concierge

The lobby gives guests their first taste of our world. As Chief Concierge, you’ll curate fantastic experiences with the help of your friendly team of porters, bell attendants and more. From heartfelt greetings to fond farewells and swift, personal customer service – whatever your guests desire, you’ll see their every wish is granted.

This role suits those who briskly build rapport. You’ll forge relationships with guests, colleagues and local business contacts alike, while nurturing a growing team. Come and excel in our global business.

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Front desk agent

Front Desk Agents not only hold the keys to every room – you have a starring role in our hotels. The host of our reception, you anticipate our guests’ every need, preference and concern. Taxi, newspaper, spa booking? You’re on the case.

You keep the admin hassle-free, handling guest relations with fast, helpful check-ins and quickly settled bills. Smart, friendly and a source of local knowledge, you provide a guest service that makes everyone feel at home – now, let us make you just as welcome in your career.

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Front office manager

When guests enter our lobby, they enter the heart of our world. Bags, parking, registration, check-in – a flawless entrance, managed by you. As Front of House Manager, you’ll choreograph every moment of our guests’ stay. Motivating your team to deliver outstanding hospitality that sees them return time and again.

You’ll oversee every aspect of our reception duties: from welcomes to ongoing guest relations. In fact, you’ll train your whole team to deliver truly exceptional service. You bring a calm head and natural flair, and in return we’ll offer you an extraordinary career.

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What we offer

We join your talent with opportunities

We believe whole-heartedly that our people deserve the best. So, we offer great rewards and every chance to learn and broaden your experience. You’ll grow through training that suits your learning style and enjoy a range of benefits. It’s all designed to help you thrive – your wellbeing is our priority.

Application process

Joining our extraordinary world

We’ve made applying for a role at IHG® as simple as we can, from a straightforward process to handy hints and tips for a great application. It’s all there to help you take the first step towards a future at IHG. All set to join our extraordinary world?

Find out more

181 - 190 of 371 jobs available

Job Role Brand

拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力• 熟练使用微软办公软件和前台系统• 具有解决问题和组织能力 • 具有酒店行政管理，酒店管理或相关的大专学历或专业证书。• 拥有1年前厅或宾客服务工作经验，包括管理经验，或与此相当的教育和相关工作经验结合的背景。

Location

当社について:世界的な温泉地である別府に、今までにないラグジュアリーリゾートが誕生しました。ＡＮＡインターコンチネンタルホテル別府リゾート&スパ開放的な客室は全89室。息を呑む絶景が広がるインフィニティプール、スパ、露天風呂や温泉施設、4つの会議室・宴会場、クラブインターコンチネンタルを備え、最高のひとときをお届けします。モダンかつ日本ならではの美しいデザインを取り入れたレストランとバーでは、季節の食材とシェフの独創的なアイディアが詰まった洗練された料理が、特別なひとときを演出します。日常業務内容: 宿泊部門の効率的な運営に全責任を負い、ブランド運営基準の範囲内で卓越し...

Location

第一印象很重要。为了让客人的难忘体验有一个难忘的开始，我们正在寻找一位前台代理，他可以使交易感觉无缝，提供卓越的本地见解，并预测每一个要求，让我们的客人有宾至如归的感觉。一点点你的日常生活：每一天都不一样，但你大多会： ● 以最热烈的欢迎开启真正难忘的宾客体验 ● 亲自或通过电话向 IHG® Rewards Club 优悦会会员和回头客致谢 ● 接收、管理和接收客人预订的付款 ● 让入住和退房过程变得快速和无缝 ● 满足客人的需求，预测需求并提供量身定制的建议 ● 成为客人值得信赖的联系人 - 从账...

Location

职位概述 Responsible for the operational efficiency of all front office areas during shift and the service delivery of those areas. Provide timely and professional check-in/check-out services in accordance with established scripting and standards. 负责管理所有前厅单位的运营效率和服务工作。根据设定的说明和标准提供及时和专业的会员相关服务。 ...

Location

Duties and Responsibilities工作职责 Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity 随时以友好和乐于协助的态度迎接客人，并尽量了解和称呼客人的名字。 Registers and rooms all arrivals according to established procedures 按照既定工作程序为所有来客登记并安排房间。 M...

Location

Your day-to-dayFinancial Returns:• To assist the Duty Manager in the hotel's revenue growth by leveraging on the company's systems, procedures, and business processes.• Handling Guest check-out and billing in an efficient, friendly and hassle-free manner. People:•&n...

Location

As GEM (concierge), I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and ...

Location

As Night Receptionist, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun a...

Location

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Choose your language to discover our extraordinary world

Front of House

Join every guest with the desire to return

Role areas

Chief concierge

Front desk agent

Front office manager

We join your talent with opportunities

Joining our extraordinary world

前台主管

Holiday Inn

Hotel

China, Beijing

Beijing Deshengmen (PEGSM), No.71 Deshengmenwai Street, Xicheng District, 100088

宾客关系主任

Holiday Inn

Hotel

China, Beijing

Beijing Deshengmen (PEGSM), No.71 Deshengmenwai Street, Xicheng District, 100088

Assistant Rooms Division Manager / ANAインターコンチネンタル別府リゾート＆スパ

InterContinental

Hotel

Japan, Oita

Beppu Resort & Spa (OITKY), Aza Sarukawa 499-18 Oaza, Kannawa, Beppu, 874-0000

前台接待

Crowne Plaza Hotels & Resorts

Hotel

China, Shanghai

Shanghai Xiayang Lake (SHGQR), No. 303 Qingzhou Road,, QingPu Town, Shanghai, 201700

宾客关系主任

Crowne Plaza Hotels & Resorts

Hotel

China, Shaanxi, Xian

Xi'an (SIAZQ), No. 1 Zhu Que Zhong Road, 710061

Guest Service Agent 前台接待

InterContinental

Hotel

China, Sichuan, Chengdu

Century City Chengdu (CTUHA), 88, CENTURY CITY BOULEVARD, 610041

Guest Service Agent - Holiday Inn Express Singapore Serangoon

Holiday Inn Express

Hotel

Your day-to-dayFinancial Returns:• To assist the Duty Manager in the hotel's revenue growth by leveraging on the company's systems, procedures, and business processes.• Handling Guest check-out and billing in an efficient, friendly and hassle-free manner. People:•&n...

Singapore, Singapore

Singapore Serangoon (SINSG), 270 Jalan Besar, 209019

Guest Experience Maker (Concierge) - Six Senses Kyoto

Six Senses

Hotel

As GEM (concierge), I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and ...

Japan, Kyoto, Kyoto-shi

Kyoto (UKYSS), 431 Myohoinmaekawa-cho, Higashiyama-ku, 605-0932

Night Auditor - Six Senses Kyoto

Six Senses

Hotel

As Night Receptionist, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun a...

Japan, Kyoto, Kyoto-shi

Kyoto (UKYSS), 431 Myohoinmaekawa-cho, Higashiyama-ku, 605-0932

Bellman

Regent

Hotel

China, Beijing, Shanghai

Shanghai Pudong (SHASD), 210 Century Avenue, Lujiazui CBD, Pudong District, 200120

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