Recepción

Assistant Front Office Manager - Six Senses Douro Valley

Six Senses

Hotel

As  Assistant Front Office Manager, I will assume full responsibility for the efficient operation of the Front Office department to provide exceptional products and services within brand operating standards.     The duties and responsibilities will include:   Have a thorough know...

Bellman 行李员

Vignette Collection

Hotel

At all times well groomed, have a pleasant disposition, greet guests with the most hospitable attitude upon arrival at the hotel, and willing to offer assistance at all times. 随时保持外表整洁及良好的站姿，在客人到达时，以最热情的态度迎接客人，并主动地为客人提供帮助。 Maintain the entrance and main door area clean and tidy, free of obstacle...

Duty Manager

Holiday Inn Express

Hotel

We like to lead from the front. So, we’re looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You’ll champion our ‘one team’ approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and ...

Bellman

Crowne Plaza Hotels & Resorts

Hotel

As a Bellman, you are the first point of contact with our guests as they enter the hotel. Your friendly personality will spark joy to our guest and make their welcome experience a truly experience one. You are passionate to deliver true hospitality. You are in the know and always ready to assist our...

行政酒廊接待员

Crowne Plaza Hotels & Resorts

Hotel

财务回报： 统计当日客人入住情况，准备当日财务报表。 打印、核对当天的营业日报表等，每班核对备用周转金，一切营业收入的现金不得外借。 做好挂账情况及长住客的结算情况，做好催收工作并做好汇报。 管理好总台发票，收现款要做好快而准，支票、美金、的管理要严格把关。 核计团队、会议费用，整理好会议细单，做好结算工作。   员工团队： 履行入住、退房和换房手续，并确保所有资料都按照预订情况完整的输入酒店电脑系统，以便相关部位及查徇客人的相关信息。 按需要与其它部门协调预订信息及联络中客人的具体需求。 了解当日及近日的房间预订情况，根据开房情况及时调整销售策略。 严格执行...

前台接待员

Holiday Inn

Hotel

岗位职责1.确保自己的服饰、发型整洁、淡妆等方面全部符合规定的要求。2.查看交班记录，了解上一班的移交事项，并负责处理。3.熟悉预订资料，了解客情，尤其要记住即将来店的贵宾、常客的姓名，了解酒店的所有活动。4.熟悉酒店有关客房销售的各项政策，向来店宾客推销客房，努力争取最好的经济效益。5.熟练总台各项专业业务和技能，搞好对客服务。6.熟练掌握店内外信息，提供准确的问讯服务。7.负责为下榻酒店的宾客办理入住登记手续。8.负责客房钥匙的管理和发放工作并严格遵守验证制度。9.制作有关报表，为其它部门提供准确的接待信息。岗位要求1.大专以上文化程度，懂得英语。2.性格开朗、头脑灵活、工作踏实，具有较强...

前厅部秘书 Front Office Secretary

Holiday Inn

Hotel

-Answer incoming telephone calls and either transfer, redirect or take a message.接听来电，进行电话转接、重拨或留言。 -Prepare files, reports, correspondence and other relevant business documentation.准备各类文件、报告、往来信函及其他相关商务文件。 -Handle general enquiries.处理日常询问。 -Arrange appointments and meetings.安排各类约见及会议。 -Take dictati...

Concierge 礼宾部主管

Hotel Indigo

Hotel

岗位职责1、直接负责礼宾部的工作。2、对酒店的宾客提供礼貌专业的服务；协助重要宾客的入住和离店。3、管理行李房，确保所有的行李有行李标签并且安全存放在合适的位置。4、负责所有的特殊事情和酒店服务的有关信息的公告。5、确保工作区域内的所有设备处于良好工作状态。6、参与员工的培训工作。负责员工的日常培训，制定培训计划。7、宾客有要求时，为预计离店的宾客安排出租车、机场班车的服务。岗位要求1、大专或以上学历，有同岗位工作经验1年以上2、身体健康，品貌端正，形象气质佳。3、优秀的组织管理能力。4、优秀的交际能和沟通技巧。5、善于同宾客交往、沟通，处理周到、果断，能独立处理各种投诉。

Experience Supervisor - Six Senses Fort Barwara

Six Senses

Hotel

As Experience Supervisor, I will assume full responsibility for the efficient operation in the following: •   Acts as a mentor for rest of Experiences hosts and manages by supervising, guiding and motivating them.  •   Assists in planning and managing with the...

礼宾部经理

InterContinental

Hotel