客房服务员-成都世纪城假日酒店

• Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures
• 按照既定标准和工作程序，对客房、走廊、布草房和餐具柜进行清洁。
• Replenishes guest supplies
• 补充客用品。
• Ensures guest services specified by superiors and guests requests are promptly and courteously met
• 及时、礼貌的完成上级指定的对客服务并满足客人的要求。
• Reports damage or malfunction in hotel rooms to superior
• 向上级汇报酒店客房内的损坏或故障情况。
• Maintains equipment in proper state of cleanliness and repair
• 保证设备的清洁和修缮。
• Maintains a section room report
• 完成区域客房报告。
• Maintains a daily room checklist
• 完成每日客房检查工作单。
• Meets with superior and takes on daily assigned tasks
• 与上级会面并承担每日分配的任务。
• Reports and submits lost and found articles to superior immediately
• 及时向上级汇报和上交与客人遗失物品。

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• 拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。