Chief Concierge

Want to be part of InterContinental Hua Hin Resort Luxury, Perfectly Expressed in Hua Hin?

As the world's of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Job Summary

•           Oversees and directs all aspects of the Bell service operations

•           Lead the coordination of any guests’ needs, special requests, and inquiries to ensure superior service and value for our guests.

•           Being an In The Know Ambassador.  To promote In The Know through out Front Office team and to our guest.

Required Skills

•           Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

•           Good writing skills

•           Proficient in the use of Microsoft Office and Front Office System

•           Problem solving, motivating, organizational and training abilities

Qualifications

•           Diploma  in Hotel Administration, Hotel Management or equivalent

Experience

•           2 years experience in concierge or related discipline with 6 months in a supervisory capacity, or an equivalent combination of education and experience. 

Benefit

In return, you can look forward to a competitive salary and benefits package including;

• 5-day workweek.
• Duty Meals.
• Laundered Uniforms.
• Accommodation - fully furnished studio room.
• Group life insurance and health insurance.
• Provident Fund / Social Security contributions.
• Annual leave.
• Annual Physical Health Check.
• Learning and Development Program.
• Worldwide IHG® Employee Room Rate Program.