F&B Hostess - Six Senses Kaplankaya

Duties and Responsibilities 
As F&B Hostess, I will assume full responsibility for the efficient operation in the following: 
•    Fully understand and embrace Six Senses company vision and values and its application in all tasks associated with the host’s duty. 
•    Adhere to all Six Senses brand standards ensuring successful communication across all levels of the operation. 
•    Be present throughout service.
•    Have a thorough knowledge of all facilities and services offered by the resort.
•    Maintain an accurate knowledge of all food and beverage activities.
•    Provide management with creative ideas.
•    Always strive to perform any additional and responsibilities given
•    In your working area ensure that all guests are greeted courteously and attentively.
•    Have knowledge of guest’s likes and dislikes throughout their stay.
•    Fully understand the team goals and objectives, ensuring that the maximum is done to achieve the targets.
•    Complete any other duty assigned by management.
•    Arrive on time in full uniform in accordance with the company grooming guideline.
•    Answer outlet telephone courteously and efficiently as specified in departments standards. 
•    Escort guest to the table and assist in seating and present the menu
•    Ensure that you serve all the guest face towel. 
•    Assist in the control of their outlet operational budget, ensuring that all costs are strictly controlled maximizing profitability.
•    Attend regular meetings and briefings to keep informed of policies and procedures, special events, further improvement plans and guest comments.
•    Be familiar with food menus and wine menu offered in outlets.
•    Ensure the prompt and efficient service required by the resorts standards.
•    Ensure all mis-en-place for restaurant service is correctly prepared prior to opening hour of service.
•    Inspect condition and cleanliness of menus and wine list, ensure designated amounts are available, and update menus or wine lists as changes occur.
•    Ensure working area is of exemplary clean nature.
•    Perform other duties as assigned by Asst. Restaurant Manager. 
•    Follow opening and closing duties checklist.

Qualifications
To execute the position of F&B Hostess, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

•    High school diploma or equivalent and at least 1 year experience in a similar hotel operational role. Hospitality diploma/degree from a recognized hospitality school is preferred.
•    Knowledge of restaurant and bar procedures, set up and service.
•    An offering of local language and their customs is highly encouraged.
•    Excellent communicator with the ability to multitask.
•    Must be able to stand for long periods of time.
•    Fluent in English & Russian; I understand that Turkish and additional languages are preferred.

The above is intended to provide an overview of the role and responsibilities for an F&B Hostess at Six Senses Kaplankaya It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Kaplankaya is an equal opportunity employer. This policy applies to all terms and conditions of employment.