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HR Operations Director UK&I

Lokasi: Inggris Raya, Windsor

Address: 1 - Corp Windsor, Windsor One, Arthur Road, IHG Hotels & Resorts, SL4 1RS

Job number: 166827

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2482x804-hrgeneralis

The Opportunity

As HR Director, UK & Ireland Hotels, you will be the senior strategic people leader for one of IHG's most significant markets.

In this role, you’ll lead the HR strategy for IHG’s UK & Ireland division, partnering closely with the UK & Ireland Managing Director and leadership team. You’ll work across both the managed and leased estate, while also partnering with owners and third-party management companies across our franchised hotels to protect the IHG brand and support a consistent, compliant colleague experience.

This is a highly visible role that combines strategic leadership, commercial influence and operational excellence. You'll play a leading role in shaping workforce strategy, organisational effectiveness, leadership capability, talent development and employee engagement whilst helping the business navigate a rapidly evolving employment and technology landscape.

What You'll Be Responsible For

Driving Business Performance Through People

  • Partner with the UK & Ireland Managing Director and leadership team to shape and deliver the people strategy for the division.
  • Influence organisational effectiveness, workforce planning and leadership capability across a complex portfolio of hotels.
  • Coach and challenge senior stakeholders to drive performance, engagement and talent outcomes.

Leading a High-Performing HR Function

  • Lead and develop a team of 35 HR, Learning & Development and Talent professionals.
  • Drive succession planning, talent development and performance management across the division.
  • Create an environment where colleagues can perform at their best and grow their careers.

Partnering Across a Diverse Hotel Estate

  • Build trusted relationships with hotel owners, franchisees and third-party management companies.
  • Support the delivery of a consistent and compliant colleague experience across more than 380 franchised hotels.
  • Represent IHG externally with industry bodies, trade associations and relevant stakeholder groups.

Shaping the Future of Hospitality HR

  • Lead the people implications of major business and organisational change initiatives.
  • Ensure readiness for evolving employment legislation and changing workforce expectations.
  • Support the continued evolution of HR technology, digital transformation and the application of AI to improve colleague and business outcomes.

What We're Looking For

We're looking for a commercially minded HR leader who combines strategic thinking with strong operational execution.

You'll likely bring:

  • Significant senior HR leadership experience within a large, complex and customer-focused environment such as hospitality, retail, leisure, travel, FMCG or a similarly people-intensive sector.
  • A proven track record of partnering with Executive and Senior Leadership teams to deliver measurable business outcomes.
  • Experience leading large HR teams and developing high-performing talent functions.
  • Strong stakeholder management skills, including influencing senior external partners, owners, franchisees or third-party operators.
  • Deep expertise in employment law, employee relations, organisational design and change leadership.
  • Experience leading people strategies across multi-site operations.
  • Outstanding communication, influencing and relationship-building capabilities.
  • Flexibility to travel regularly throughout the UK & Ireland.

What Makes This Role Different

This is a rare opportunity to lead people strategy at scale, with the chance to influence thousands of colleagues across one of the UK & Ireland’s largest hotel portfolios.

You'll have the opportunity to:

  • Shape the people agenda across the UK & Ireland for one of the world’s most recognised hospitality companies.
  • Influence the employee experience across more than 400 hotels.
  • Partner with a broad network of owners, operators and business leaders.
  • Lead transformational initiatives across talent, culture, technology and organisational effectiveness.
  • Play a key role in defining the future of hospitality employment in the UK & Ireland.

 

Closing Date for applications: 19th August 2026

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Siapa kami

Di IHG Hotels & resor, kami bekerja sama untuk menghadirkan Keramahtamahan Sejati untuk Kebaikan dalam skala global. Dengan kantor pusat dan lebih dari 6.000 destinasi hotel di seluruh dunia, karier di IHG adalah cara sempurna untuk memperluas wawasan Anda. Anda akan merasakan budaya kami yang unik dan rekan kerja brilian yang akan mendukung dan menginspirasi Anda. Dengan banyaknya peluang korporat yang dapat dipilih, di mana pun Anda berada dalam perjalanan karier, dan apa pun yang ingin Anda capai, ada Ruang untuk Anda di IHG.

Selama beberapa tahun terakhir, kami telah mengubah perusahaan kami. Kami memiliki ambisi yang berani untuk mendorong kinerja dan mempertahankan fokus tanpa henti kami pada pertumbuhan agar menjadi perusahaan perhotelan pilihan yang disukai tamu & pemilik.

Kami pada dasarnya adalah bisnis perhotelan dan menghargai hubungan. Kebersamaan membantu kami menumbuhkan rasa memiliki yang unik yang juga mendukung produktivitas. Itulah sebabnya di IHG, kami memberikan fleksibilitas dan keseimbangan kepada kolega kami – bekerja secara hibrida, memadukan kerja kantor dan kerja jarak jauh secara kolektif. Kami menyadari bahwa setiap peran berbeda, itulah sebabnya para pemimpin bekerja dengan tim untuk menentukan bagaimana dan kapan mereka berkolaborasi.

Kami menyediakan berbagai manfaat yang dirancang untuk membantu Anda menjalani kehidupan kerja terbaik. Ini termasuk diskon kamar yang mengesankan di banyak properti kami, hari-hari pengisian ulang pulsa, dan hari-hari sukarela sepanjang tahun. Melalui kerangka kerja myWellbeing, kami berkomitmen untuk mendukung kesejahteraan dalam kesehatan, gaya hidup, dan tempat kerja Anda. Kami menawarkan budaya yang unik dan inklusif, di mana selalu ada Ruang untuk Anda untuk bergabung, tumbuh, dan membuat perbedaan.

Misi kami adalah menyambut semua orang dan menciptakan tim yang inklusif di mana kami menghargai perbedaan dan mendorong rekan kerja untuk membawa seluruh diri mereka ke tempat kerja. IHG ® Hotels & Resorts menyediakan kesempatan kerja yang sama kepada pelamar dan karyawan tanpa memandang ras, warna kulit, agama, jenis kelamin, orientasi seksual, identitas gender, asal kebangsaan, status veteran yang dilindungi, disabilitas, atau kategori lain yang dilindungi oleh hukum yang berlaku. Kami mempromosikan budaya kepercayaan, dukungan, dan penerimaan. Selalu menyambut latar belakang, pengalaman, dan perspektif yang berbeda.

Tidak cukup memenuhi semua persyaratan, tetapi masih yakin Anda akan cocok untuk pekerjaan ini? Kami tidak akan pernah tahu kecuali Anda menekan tombol 'Terapkan'. Mulailah perjalanan Anda bersama kami hari ini.

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