Sales Manager - Holiday Inn Riverwalk - San Antonio, TX

About Us:

Do you see yourself as a Sales Manager? What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU.  At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do.  And we're looking for more people like this to join our friendly and professional team.  We currently have a Sales Manager position available at the Holiday Inn Riverwalk - San Antonio, Texas.  

Your Day to Day:

Financial Returns

• Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded.
• Actively prospect and qualify new business.  
• Achieve personal and team goals as assigned.
• Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines.  Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders. 
• May assist in developing and implementing sales plans.  May also participate in the annual budgeting and planning process.

People

• Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients.  Disseminate sales-related information to other departments as appropriate.
• Arrange and conduct special events, site inspections, and off-site presentations for potential clients.  Entertain clients in accordance with established company and hotel policies and guidelines.
• Maintain client files and update information daily in accordance with established departmental policies and procedures.  
• Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
• Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include all hotel departments.  

Guest Experience

• Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.
• Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.
• Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include all hotel departments.  
• Interact with outside contacts:
• Guests – to ensure their total satisfaction
• Airlines, wholesalers, corporate accounts, travel agencies, ad agencies, etc. – to ensure repeat business, follow up on events, and generate new business 
• Other contacts as needed (Professional organizations, community groups)

Responsible Business

• Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.
• Perform other duties as assigned.
• May serve as “manager on duty” as required.

Accountability

This is a sales professional with established sales goals.

What we need from you:

Some College plus 1-2 years sales or marketing related experience, or equivalent combination of education and experience.  Related degree preferred.  Prior hotel sales experience preferred.  Must speak fluent English.  Other languages preferred.

This job requires ability to perform the following:

• Frequently standing up or moving within and outside of the facility
• Carrying or lifting items weighing up to 25 pounds
• Handling objects

Other:

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training 
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
• Problem solving, reasoning, motivating, organizational and training abilities are used often. 
• Ability to travel to attend workshops, tradeshows, conventions, etc.

What we offer:

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan.  Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people.  Most importantly, we'll give you the room to be yourself.   So, what's your passion?  Please get in touch and tell us how you could bring your individual skills to IHG.  IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans. 

Not Applicable for Colorado Applicants