Terapis Spa
Merek Hotel: InterContinental
Lokasi: Kuwait, Kota Kuwait
Hotel: IC - Kuwait Al Thuraya City (KWIHC), Airport Road Kuwait, Farwaniya Block 6, St. 103, 81006
Job number: 164133
•Welcome all spa guests with warmth and professionalism, creating a calming and hospitable environment.
•Perform a wide variety of high-quality treatments including massages, facials, body therapies, scrubs, wraps, and holistic wellness rituals in accordance with hotel and brand protocols.
•Tailor each treatment to the guest’s individual needs, preferences, and health considerations.
•Offer advice and recommendations on post-treatment care, spa products, and wellness services.
•Maintain impeccable hygiene and cleanliness standards in treatment rooms and spa areas at all times.
•Prepare and replenish treatment rooms with the necessary supplies, linens, and amenities prior to and after each session.
•Ensure complete guest satisfaction by anticipating needs and responding promptly to guest concerns or requests.
•Build rapport with guests, encouraging repeat visits and promoting spa offerings in a discreet and elegant manner.
•Maintain accurate client records and contribute to personalized guest service through effective communication with colleagues.
•Participate in regular training sessions and team briefings to enhance skills and maintain service excellence.
•Support the spa team in daily operations, including reception assistance, inventory control, and retail sales as needed.
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