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The Income Auditor is responsible for ensuring the accuracy and integrity of all hotel revenues by auditing daily transactions, verifying financial records, and maintaining compliance with company policies and accounting standards. The role supports the Finance Department by monitoring revenue-generating operations, identifying discrepancies, and ensuring timely and accurate financial reporting.

YOUR DAY-TO-DAY:

• Audit and verify all daily revenue transactions from Front Office, Food & Beverage, Banquets, Spa, and other operating departments.
• Review and reconcile daily sales reports, cash receipts, credit card transactions, and city ledger postings.
• Ensure all revenues are correctly recorded and posted to the appropriate accounts.
• Investigate and resolve discrepancies between operational reports and accounting records.
• Monitor compliance with hotel policies, internal controls, and financial procedures.
• Verify discounts, rebates, complimentary services, voids, refunds, and rate adjustments for proper authorization.
• Ensure revenue recognition practices comply with company standards and accounting principles.
• Assist in identifying risks and recommending process improvements.
• Prepare and distribute daily revenue and statistical reports to management.
• Generate monthly revenue summaries and analytical reports.
• Support month-end closing activities related to revenue accounts.
• Maintain accurate audit files and supporting documentation.
• Review data accuracy in the Property Management System (PMS), Point of Sale (POS), and other operational systems.
• Ensure all interfaces between hotel systems are functioning correctly and revenue data is accurately transferred.
• Coordinate with department heads to correct posting errors and system discrepancies.
• Assist internal and external auditors during audits.
• Support the Finance team with special projects, budgeting, and financial analysis as required.
• Maintain confidentiality of financial information and company records.

WHAT WE NEED FROM YOU:

• Bachelor's degree in Accounting, Finance, Commerce, or a related field.
• Minimum 2–3 years of accounting or auditing experience, preferably within the hospitality industry.
• Experience with hotel accounting systems and revenue auditing processes is preferred.
• Strong analytical and numerical skills.
• Excellent attention to detail and accuracy.
• Proficiency in Microsoft Excel and hotel accounting software.
• Knowledge of PMS, POS, and ERP systems.
• Strong communication and interpersonal skills.
• Ability to work independently and meet strict deadlines.
• Understanding of hospitality revenue streams and financial controls.

WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.