Sales Executive – Six Senses Kanuhura

As Sales Executive, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

As Sales Executive, I will manage the efficient operation of my department to provide exceptional products and services within Six Senses brand operating standards and budget.
I will work strategically with the Assistant Director of Sales/Commercial Director to develop cohesive and productive goals for my department and establish procedures/guidelines to achieve them.

Duties and Responsibilities 
As Sales Executive, I will assume full responsibility for the efficient operation in the following: 
•    Keep abreast of industry trends and practices and update knowledge and skills to improve the product and service offering.
•    Support the efficient operation of the Sales & Marketing department.
•    Be completely familiar with all the resort inventory including special advantages, amenities and special features of each room as well as all guest and public facilities.
•    Assist in hosting and managing FAM trips, including comp forms review, itineraries review, pre-arrival arrangements and conduct site inspections.
•    Assist in driving the right business at the right price to ensure the property achieves budgeted occupancy, rate and revenue.
•    Assist with the implementation of the sales plan, contracting, setting sales targets by segment and by client and prospect.
•    Assist in preparation and maintain documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards.
•    Maintain and update records of all tour operator communication, contracts, tactical offers, production reports, availability calendar, and so on.
•    Ensure all Opera profiles are updated accordingly with contact details, IATA number, partner entitlements, and contracting status.
•    Create and distribute trade email blasts and circulars, including tactical offers and resort updates.
•    Assist with the contracting season and oversee the contracting distribution process to all partners.
•    Assist in comp set audit report, logging notable activities in market such as special offers, marketing activations, resort updates, etc.
•    Participate in sales action plans, attending sales meetings, developing special packages, promotional activities undertaken by sales department.
•    Assist in directing and evaluating sales solicitation for group business and weddings.
•    A high standard of personal appearance, grooming and hygiene, plus comprehensive knowledge of safety, security and emergency procedures will be maintained by myself and all hosts in line with brand and statutory requirements.
•    Ensure that interaction and communications between departments within the property are clear and effectively maintained to support the smooth running of the property.
•    Ensure that all activities within my department are carried out ethically, honestly and within the parameters of local law.
•    Attend the designated meetings and trainings as instructed by the Assistant Director of Sales/Commercial Director with a two-way flow of pertinent information and communications.
•    Perform any additional duties given to me by Assistant Director of Sales/Commercial Director.

Qualifications
To execute the position of Sales Executive, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

•    High school diploma or equivalent in a Hospitality, Marketing, Hotel or Business Management and at least 1 years’ experience in a similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
•    Technical skills include Advanced MS Office – Word, Excel, PowerPoint and Outlook.
•    To be familiar with various hotel systems including PMS and CRM platforms.
•    Excellent command of written and spoken English and some knowledge of the local language and customs.

The above is intended to provide an overview of the role and responsibilities for a Sales Executive at Six Senses Kanuhura, it is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Kanuhura is an equal opportunity employer. This policy applies to all terms and conditions of employment.