Sales Manager - MICE

Essential Duties and Responsibilities –

1. Develop programme specifications and collateral materials, and implement approved national marketing promotions. 
2. Survey hotels for participation in marketing programmes, including follow up discussions with hotels to determine issues and encourage participation.                                                                                                                                                  
3. Coordinate the production of hotel level and corporate collaterals; collaborate with vendor in evaluating quality of production of all pieces, which includes providing direction and artwork to vendor, as appropriate.                                   
4. Develop and document the process, procedure (including necessary forms to facilitate procedures), and reports.  
5. Review Project Tracking System reports to ensure accuracy and quality.                                                                    
6. Monitor departmental budgets to include estimates, invoice coding and tracking, end of month reconciliation.          
7. Manage agencies and fulfillment vendor to ensure relevant, timely and cost effective use of resources.                   
8. Responsible for effective communication and delivery organization regarding programmes, promotions, procedures etc. with key hotel contacts and franchise.                                                                                                                                   
9. Complete other coordination duties as assigned                                                                                                            

Required Skills –

1. Technical skills             
2. Understanding of hotel systems.
3. Through grasp of industry inter-dependence as related to opportunities for alliance marketing.
4. In depth knowledge of how relationship marketing works.
5. Personal contacts with the primary relationship marketing stakeholders. 
6. Demonstrated success in sales.
7. Ability to analyze, interpret and extract trends from data.
8. Display an understanding of the dynamics of Australian and New Zealand markets.
9. Demonstrate an affinity with technology, including literacy in word and excel.

1. Management 
2. Establishes goals and objectives and sets performance targets.
3. Ability to manage multiple tasks.
4. Has good time management skills.
5. Deliver presentations with impact.
6. Partnership driven.
7. Can meet deadlines.
8. Thinks globally.

1. Communication Skills
2. Effective verbal and written communication skills. 
3. Fluent English and Chinese reading and writing.

1. Special Requirements Specific to Job – 
2. Working knowledge of marketing principles.
3. Detail oriented with good organizational skills.
4. Effective verbal and written communication skills.
5. Good problem solving and time management skills.
6. Experience with marketing in loyalty programs or frequent flyer programs.

Qualifications –

1. Qualification in Business Administration

Experience –

1. Preferred but not required, 2 years in corporate marketing environment in position with responsibility for multiple project management, internal and external communications and creative development.
2. Familiar with loyalty marketing.