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Operatore telefonico

2482x804-hoteloperations
2482x804-hoteloperations
Crowne Plaza-endorsed-logo-pos-rgb-vert-en
Crowne Plaza-endorsed-logo-pos-rgb-vert-en

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Philippines, Quezon City
Philippines, Pasig City

Albergo: Manila Galleria (MNLCP), Viale di Ortigas, Viale asiatico della Banca di sviluppo d'angolo, 1100

Job number: 139012

A hotel telephone operator's job description includes answering calls, directing calls, and providing information to guests: 

 
  • Answering calls: Greet guests by name and answer calls within a few rings 
  • Directing calls: Use the switchboard to direct calls to guest rooms, staff, or departments 
  • Providing information: Provide information about hotel services, public events, and guest services 
  • Taking messages: Take messages for guests and management and deliver them to the correct person 
  • Performing wake-up calls: Log wake-up call requests and perform wake-up calls 
  • Monitoring systems: Monitor automated systems like fire alarms and telephone equipment when maintenance is closed 
 
 
 
 
 
 

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