Bartender - Six Senses Quexigal Palace (New Hotel Opening)

As Bartender, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.
 

Duties and Responsibilities 

As Bartender, I will assume full responsibility for the efficient operation in the following: 

• Ensure that all guests are greeted courteously, warmly, and attentively.
• Maintain an empathetic, professional, and guest-oriented attitude at all times.
• Be familiar with the preparation, ingredients, and presentation of all beverages offered on the menu.
• Maintain comprehensive knowledge of all beverage recipes, preparation methods, and presentation standards.
• Ensure the prompt and efficient service of all beverages in accordance with the resort’s required standards.
• Ensure all mise en place for cocktails and beverages is correctly prepared before service in all beverage outlets.
• Use the appropriate glassware for each beverage, ensuring that presentation meets resort standards.
• Have a thorough knowledge of all food, beverage, and wine menus, as well as daily Food & Beverage activities and operations.
• Have a good knowledge of the opening hours of all Food & Beverage outlets.
• Have a good knowledge of menu prices and identify opportunities for appropriate upselling.
• Be aware of guests’ beverage preferences, likes, and dislikes throughout their stay, whenever this information is available.
• Make every effort to ensure guests’ comfort and enjoyment by responding promptly and attentively to their beverage requests.
• Recommend and promote beverages, resort facilities, services, and activities as directed by the supervisor.
• Follow up on guest satisfaction and address any concerns promptly and professionally.
• Ensure that all guest billing procedures are handled accurately, minimizing billing discrepancies and unnecessary rebates, and bid farewell to guests in a warm and professional manner.
• Inspect the condition and cleanliness of menus and wine lists, ensuring that the required quantities are available and that all menus are updated whenever changes occur.
• Ensure all departmental equipment is kept clean, organized, and in good working condition.
• Report any maintenance issues or equipment faults promptly, following the established procedures.
• Uphold Six Senses guidelines and standards of service and operations, ensuring that performance benchmarks are consistently maintained and exceeded.
• Strictly adhere to LQA standards and take guest comments and feedback into consideration to continuously improve service quality.
• Answer outlet telephone calls courteously and efficiently, in accordance with departmental standards.
• Demonstrate awareness of cost control, responsible stock usage, waste reduction, and maximizing profitability.
• Maintain and update guest history records, ensuring that relevant preferences, special requests, and food allergies are communicated appropriately and accommodated whenever possible.
• Maintain high standards of personal appearance, grooming, and hygiene at all times.
• Have a thorough knowledge of all safety, security, and emergency procedures relevant to the position, in accordance with brand standards and statutory requirements.
• Ensure the privacy of guests, colleagues, and residential owners, protecting sensitive personal data and using confidential information only for legitimate work-related purposes.
• Attend regular meetings and briefings to remain informed about policies, procedures, special events, guest feedback, and operational improvement plans.
• Attend training sessions as required to maintain and develop professional knowledge and skills.
• Demonstrate teamwork, accountability, and a proactive attitude, contributing to the smooth and efficient operation of the beverage outlets.
• Perform any additional tasks assigned by the supervisor or management.

Qualifications
To execute the position of Bartender, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• High school diploma or equivalent and at least 1-3 years’ bartender experience in a full-service outlet or similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
• Experience in cocktail-making, beverage service and garnishing with excellent knowledge of wines, spirits and mixed drinks.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Fluent in English and Spanish; I understand that additional languages are preferred.
• Valid authorization to work in Spain is required. Applicants must hold the appropriate visa and/or work permit where applicable.  European visa or valid work permit required.

The above is intended to provide an overview of the role and responsibilities for a Bartender at Six Senses Quexigal Palace. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Quexigal Palace is an equal opportunity employer. This policy applies to all terms and conditions of employment.

Who we are
Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness.

Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand’s vision: to reawaken people’s senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them.

You’re about to be the author of this journey that takes you through life’s undiscovered passageways, hidden treasures, and meaningful experiences.

It’s a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us.

Let the journey begin.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.