Diretor(a) de Marketing e Comunicações - Pré-inauguração do Regent Kuala Lumpur
Hotel Brand: Regent
Location: Malaysia, Kuala Lumpur
Hotel: RE - Kuala Lumpur (KULKM), Lote 20034, Seksyen 67, 50400
Número do trabalho: 162844
1. Brand Strategy & Positioning
- Develop and execute an integrated marketing and communications strategy aligned with Regent brand standards and hotel business objectives
- Position the hotel as an ultra-luxury lifestyle and hospitality destination within the local and international market
- Ensure all brand messaging, visual identity, and guest communications consistently reflect Regent’s luxury positioning
- Protect and enhance the integrity, prestige, and reputation of the Regent brand
2. Marketing Campaigns & Commercial Support
- Lead development of strategic marketing campaigns to drive awareness, revenue, and market share across Rooms, F&B, Wellness, and Events
- Collaborate with Revenue, Sales, and Operations teams to support commercial initiatives and business priorities
- Develop targeted campaigns for luxury leisure, high-net-worth travelers, weddings, wellness, dining, and corporate segments
- Monitor campaign performance and optimize ROI through data-driven insights
3. Public Relations & Media Management
- Develop and maintain strong relationships with media, influencers, luxury publications, and key opinion leaders
- Lead PR strategies, media hosting, interviews, press releases, and brand storytelling initiatives
- Position the hotel for awards, rankings, and industry recognition
- Manage crisis communication and reputation management where required
4. Digital Marketing & Social Media
- Oversee all digital channels including website, social media platforms, online partnerships, and digital advertising
- Ensure strong digital presence aligned with luxury consumer behavior and travel trends
- Curate high-quality content, photography, and storytelling that elevate the hotel’s positioning
- Monitor online reputation, guest reviews, and engagement metrics
5. Content Creation & Storytelling
- Develop compelling brand narratives that highlight the property’s design, experiences, wellness, culinary offerings, and destination connection
- Ensure all content reflects sophistication, authenticity, and emotional engagement
- Lead creation of luxury visual assets, campaigns, editorials, and guest-facing communications
- Collaborate with creative agencies, photographers, videographers, and designers
6. Events, Partnerships & Activations
- Curate luxury brand partnerships, collaborations, and experiential activations
- Support high-profile events, launches, and cultural or lifestyle experiences that strengthen brand visibility
- Work with luxury brands, artists, designers, and influencers to enhance positioning and guest engagement
7. Budget & Performance Management
- Develop and manage the Marketing & Communications budget
- Ensure effective allocation of resources across campaigns, partnerships, PR, and digital platforms
- Track performance metrics, ROI, and market impact of all initiatives
- Prepare reports and strategic insights for hotel leadership and ownership
8. Leadership & Team Development
- Lead, mentor, and inspire the Marketing & Communications team
- Foster creativity, innovation, collaboration, and brand excellence within the department
- Support development of future marketing talent and succession planning
- Ensure strong alignment with Regent service philosophy and culture
9. Stakeholder Collaboration
- Work closely with Sales, Revenue, F&B, Wellness, Rooms, and Operations teams to align messaging and campaigns
- Collaborate with corporate marketing and regional commercial teams on brand initiatives
- Maintain strong communication with ownership stakeholders and external partners
10. Compliance & Brand Governance
- Ensure all marketing and communication activities comply with IHG brand standards and corporate guidelines
- Maintain consistency in tone, imagery, and brand representation across all channels
- Ensure proper management of intellectual property, licensing, and usage rights
Key Skills & Competencies
- Strong luxury hospitality marketing and branding expertise
- Exceptional storytelling and communication skills
- Deep understanding of luxury consumer behavior and market trends
- Creative and strategic thinking capability
- Strong digital marketing and social media expertise
- Relationship-building and stakeholder management skills
- Financial and commercial awareness
Qualifications & Experience
- Bachelor’s degree in Marketing, Communications, Hospitality, Business, or related field
- 8–12 years of progressive marketing and communications experience, preferably within luxury hospitality or lifestyle brands
- Minimum 3–5 years in a leadership role
- International luxury hospitality exposure preferred
Preferred Experience
- Pre-opening luxury hotel or resort experience
- Experience working with luxury brands, media, and global PR agencies
- Strong background in digital storytelling, social media strategy, and experiential marketing
-Multi-market or regional marketing exposure advantageous
Key Performance Indicators (KPIs)
- Brand visibility and market positioning performance
- Campaign ROI and digital engagement metrics
- Media coverage and PR value generation
- Social media growth and audience engagement
- Revenue contribution from marketing initiatives
- Online reputation and guest sentiment scores
- Brand compliance and creative quality standards
Regent Brand Lens (Differentiation)
Marketing should evoke emotion, sophistication, and timeless elegance
Storytelling must feel curated, refined, and culturally connected
Position Regent as a destination of understated luxury and immersive experiences
Balance modern luxury trends with timeless brand heritage
Every communication should reinforce Regent’s promise of intuitive, elegant, and deeply memorable hospitality
Não atende a todos os requisitos, mas ainda acredita que seria uma ótima opção para o trabalho? Nunca saberemos, a menos que você clique no botão "Aplicar". Comece sua jornada conosco hoje mesmo.