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涞吧 服务员

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hualuxe-logo-pos-red-rgb-horz-en

Бренд отеля: HUALUXE
Места: Китай, Пекин, Сиань

Отель: Xi'an Hi-tech Zone (SIAHZ), 11 Tuan Jie Nan Lu, Gaoxin District, Xi'an, 710000

Job number: 140475

Duties and Responsibilities工作职责

  • Delivers Food and Beverage service of high standard and in accordance with departmental standards and procedures
  1. 根据部门的标准和程序，提供高品质的餐饮服务。
  • Communicates to his/her superior any difficulties, guest comments and other relevant information 
  1. 与上级交流疑难问题、客人评价和其他相关问题。
  • Establishes and maintains effective employee working relationships
  1. 建立和维持有效的工作关系
  • Attends and participates in daily briefings and other meetings as scheduled
  1. 根据日程安排参加每日例会和其他会议
  • Attends and participates in training sessions as scheduled
  1. 根据安排参加培训
  • Prepares for service by ensuring:
  1. 作好服务准备工作确保作到以下几方面：
  • Grooming is impeccable and in accordance with ICHG personal presentation standard
  1. 根据洲际酒店集团的个人仪表标准保持完好的个人仪容仪表
  2.             -      Equipment is clean
  3.                  干净的设备
  4.           -      Equipment is sorted and stored
  5.                  设备的分类和储存
  6.             -      Glassware is polished 
  7.                  光亮的玻璃器具
  8.             -      Requirements for special occasions are ready
  9.                  准备特别场合的必要用具
  10.             -      Music is on
  11.                    音乐开放
  12.             -      Lighting is on
  13.                  灯光开放
  14.             -      Outlet is ready for service and guest comfort
  15.                  使酒吧做好服务和款待客人的准备
  • Carries out effective service by ensuring:
  1. 提供高效的服务，确保做到：
  2.             -      Guests are greeted and seated
  3.                  问候和带领客人入座
  4.             -      Explaining and up-selling daily beverage specials 
  5.                  解释和出售每日的特色酒水
  6.             -      Processing food orders accurately
  7.                  准确处理食物点菜单
  8.             -      Using trays and tray jacks effectively 
  9.                  有效使用托盘和托盘架
  10.             -      Quickly taking food and beverage orders 
  11.                  迅速的为客人点食物 和酒水
  12.             -      Ensuring payment methods are handled accurately
  13.                        准确的处理付款
  14.             -      Ensuring working areas are cleaned and re-set quickly
  15.                       快速的清洁和重新布置酒吧
  16.             -      Ensuring the bar is clean
  17.                  确保酒吧的清洁
  18.             -      Regularly cleaning ashtrays 
  19.                   经常为客人有规律的更换烟缸
  20.             -      Conversing with Guests in relation to the food and beverage products
  21.                  与客人交流食物和酒水的问题
  • Carries out effective beverage service by ensuring:
  1. 提供高效的酒水服务应确保做到：
  2.             -      Beverages are up-sold and regularly replenished, abiding by responsible alcohol                                        service regulations
  3.                  推销酒水并定期补充，遵守酒水服务制度
  4.             -      Converse with Guests about wine, advising the types and styles of wine, taking                                   wine orders and serving wine
  5.                    与顾客谈论酒，建议酒的类型和风格，记录酒水单和上酒 
  6.             -      Promoting and selling cocktails to guests
  7.                       向顾客推销和销售鸡尾酒
  8.             -      Making and presenting cocktails
  9.                          制作和提供鸡尾酒
  10.             -      Coffee and tea is served hot and in accordance with standards
  11.                  根据标准供应热的咖啡和茶
  • Patron care standards are adhered to by ensuring:
  1. 提供周到的服务应做到：
  2.             -      Guests are advised on alcoholic beverages
  3.                    应告知客人含酒精的饮料

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