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预定部经理 Booking Manager

2482x804-hotelreservations
2482x804-hotelreservations
интерконтиненталь
интерконтиненталь

Бренд отеля: InterContinental
Месторасположение: Китай, Юньнань, Лицзян

Отель: Lijiang Ancient Town Resort (LJGAC), 276 Xianghe Road, Old Town District, 674100

Job number: 131266

ACCOUNTABILITY 职责

  1. Number of employees supervised   管理的员工 
  • Direct    Reservations Supervisor / Reservations Sales Agent 直接预订主管,预订销售代表
  • Indirect      N.A. 间接       
  •  
  • Annual Operating Profit/Payroll Budget   年度经营利润和薪金预算 
  • Department Budget
  • 部门预算             
  • Key Metrics   主要绩效指标
  • Departments Budget
  • 部门预算
  • Hotel Revenue
  • 酒店营业收入
  • Employee Satisfaction Survey
  • 员工满意度调查
  • Decision Making Responsibilities (Decision Rights)   决策职责(决策权)
  • Department Budget
  • 部门预算
  • Guests requests
  • 客人的要求
  • Within the authority as assigned for Hotel Band 6 role
  • 酒店职务级别6级所规定的权力范围
  • KEY RELATIONSHIPS  主要关系
  • Key Internal Relationships   主要内部关
  • Hotel Employees   酒店员工
  • Key External Relationships  主要外部关系
  • Interacts with guests and individuals outside the hotel including, but not limited to, current and potential clients, owning company representatives, suppliers, competitors and other members of the local community. 
  • 与酒店外的顾客和个人交往,包括但不限于:目前和可能的客户,业主公司代表,供应商,竞争对手和所在地社区成员。

QUALIFICATIONS AND REQUIREMENTS 任职要求

  1. Required Skills   技能要求 
  • Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • 具有完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
  • Problem solving, reasoning, motivating, organizational and training abilities.
  • 具有解决问题,推理,号召,组织和培训能力
  • Good writing skills
  • 具有良好的写作能力
  • Qualifications   学历
  • Bachelor’s degree in Hotel Management, Business Administration, or related field preferred. 
  • 具有酒店管理,商业管理或相关领域的学士学位
  • Experience   经验
  • 3 years related experience or two years reservations/front office experience including management experience, or an equivalent combination of education and experience
  • 3年相关的工作经验,或2年预订部或前台经验包括管理经验,或与此相当的教育与工作经验结合的背景

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