Asst. Restaurant Manager (Treat Cafe)

Your Day to Day

As the Asst. Restaurant Cafe Manager, you will responsible for overseeing the day-to-day operations of our Treat Cafe, including the preparation of beverages, customer service, and administrative tasks.  You will develop and implement strategies to improve the Treat Cafe outlet's profitability while ensuring guest satisfaction in accordance with the hotel standards. 

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

• Manage day-to-day operations of the coffee shop
• Train employees on drinks preparation and proper use of coffee equipment
• Coordinate with vendors and order supplies, as needed
• Add new menu items based on seasonality and customers’ preferences
• Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
• Ensure all cafe areas are clean and tidy
• Nurture friendly relationships with customers to increase loyalty and boost our reputation
• Manage and review financial reports to enhance business operations
• Implement innovative strategies to improve productivity and sales

What We Need From You

Ideally, you'll have some or all of the following competencies and experience we're looking for:

• Proven work experience as a Coffee Shop Manager or similar role in the hospitality industry
• Hands-on experience with professional coffee machines
• Similar experience in a luxury hotel and/or resort
• Bachelor’s degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field
• Excellent communication skills
• Ability to multitask

What We Offer

We’ll reward all your hard work with competitive salary and benefits.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.