Cluster IT Director - Information Technology- InterContinental Hotels Group® Dubai Festival City

Do you see yourself as a Cluster IT Director for InterContinental Hotels Group®  Dubai Festival City?  

What's your passion? Whether you're into triathlon, exploring new restaurants or dancing the tango, at IHG we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies.  Imagine working for a company that gives you Room to be yourself.  Our commitment to our people is to deliver room to have a great start, to learn and grow, to perform, to be recognized and rewarded, to be involved and to take the initiative and lead.

The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn & Suites. In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 1100 colleagues who are always finding ways to make every guests experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.  

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Managing and monitoring all computer hardware to ensure systems are running smoothly – regularly reporting back to the board.
• Manage the overall operations of the IT department, including budgeting, staffing, and performance management.
• Keeping up to date with all our approved systems and technology – from LAN to POS.
• Auditing IT performance, managing budgets and evaluating vendor proposals.
• Implement and maintain IT policies and procedures to ensure smooth operation and compliance with industry standards and regulations.
• Recruiting, coaching and managing your team of IT experts to drive exceptional standards.
• Safeguarding our IT infrastructure against cyberthreats.
• Serve as a key IT liaison with senior management, business units, and external partners.
• Communicate effectively with stakeholders at all levels about IT operations, projects, and initiatives.

What we need from you

• Bachelor’s or master’s degree in Information Technology, Computer Science, or a related field.
• Minimum of 5 years of experience in IT operations
• Strong leadership and team management skills.
• Excellent understanding of IT operations, infrastructure, and systems.
• Familiarity with IT governance frameworks and compliance requirements.
• Knowledge and experience in implementing proactive maintenance strategies to prevent issues before they arise.
• Ability to analyze data from IT operations to identify trends and potential areas for improvement.
• Commitment to continuous learning and staying updated with the latest trends and best practices in IT operations and management.
• Excellent communication and interpersonal skills.

What you can expect from us

We’ll reward all your hard work with competitive salary and benefits.

Join us and you’ll become part of the global IHG® family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.