Представитель по обслуживанию
Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Belgium, Brussels
Отель: Аэропорт Брюсселя (BRUZM), Да Винсилаан 4, 1831
Номер вакансии: EMEAA31806
Qui sommes-nous Votre quotidien Complete minor repairs such as replacing ceiling tiles, filters, light bulbs, patching vinyl, painting, repairs to pipe lines, toilets, sinks, kitchen and laundry equipment, etc. · Perform preventative maintenance duties as detailed in the hotel preventative maintenance calendar · Ensure that assigned equipment is prepared and operational for the following day’s work · Monitor efficiency of equipment and electrical systems such as air conditioning controls, guest entrance/access doors, television sets, lighting systems and make minor repairs and/or replacements to ensure things are working properly and efficiently at all times · Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors, windows and counters. Paint and finish furniture and fixtures in guest rooms, if needed · Maintain front entrance area, parking area and/or garage, and street entrance in a clean and presentable manner · Maintain the safety and cleanliness of the exterior of the facility, grounds, and exercise/sport facilities (including property signs and lighting) · Ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc. using established hotel procedures · Replenish supplies and inventory in a timely and efficient manner, and minimise waste · Follow established safety procedures at all times. Immediately report any health and safety incident, unsafe conditions or malfunctioning equipment to the supervisor or manager on duty · Respond in a courteous and prompt manner to all guest questions and/or requests to ensure guest satisfaction · Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service · Assist with other duties as assigned Ce que nous attendons de vous • Carrying, lifting, pulling or pushing items weighing up to 100 pounds/45 kilogram • Frequently standing up and moving about the facility • Frequently handling objects and equipment to maintain the facility • Frequently bending, stooping, kneeling, climbing • Working knowledge of basic plumbing, electrical skills, preventive maintenance procedures, and reasonable of building equipment and hand tools. • Communication skills are used frequently when interacting with the other hotel staff and hotel guests • Reading and writing abilities are used to document or record all tasks completed, to order supplies, to receive instructions for the day or to read equipment repair manuals • Mathematical skills, including basic math, are used frequently • Have the ability to work a flexible schedule including nights, weekends and/or holidays Ce que nous vous proposons Qui sommes-nous Votre quotidien Complete minor repairs such as replacing ceiling tiles, filters, light bulbs, patching vinyl, painting, repairs to pipe lines, toilets, sinks, kitchen and laundry equipment, etc. · Perform preventative maintenance duties as detailed in the hotel preventative maintenance calendar · Ensure that assigned equipment is prepared and operational for the following day’s work · Monitor efficiency of equipment and electrical systems such as air conditioning controls, guest entrance/access doors, television sets, lighting systems and make minor repairs and/or replacements to ensure things are working properly and efficiently at all times · Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors, windows and counters. Paint and finish furniture and fixtures in guest rooms, if needed · Maintain front entrance area, parking area and/or garage, and street entrance in a clean and presentable manner · Maintain the safety and cleanliness of the exterior of the facility, grounds, and exercise/sport facilities (including property signs and lighting) · Ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc. using established hotel procedures · Replenish supplies and inventory in a timely and efficient manner, and minimise waste · Follow established safety procedures at all times. Immediately report any health and safety incident, unsafe conditions or malfunctioning equipment to the supervisor or manager on duty · Respond in a courteous and prompt manner to all guest questions and/or requests to ensure guest satisfaction · Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service · Assist with other duties as assigned Ce que nous attendons de vous • Carrying, lifting, pulling or pushing items weighing up to 100 pounds/45 kilogram • Frequently standing up and moving about the facility • Frequently handling objects and equipment to maintain the facility • Frequently bending, stooping, kneeling, climbing • Working knowledge of basic plumbing, electrical skills, preventive maintenance procedures, and reasonable of building equipment and hand tools. • Communication skills are used frequently when interacting with the other hotel staff and hotel guests • Reading and writing abilities are used to document or record all tasks completed, to order supplies, to receive instructions for the day or to read equipment repair manuals • Mathematical skills, including basic math, are used frequently • Have the ability to work a flexible schedule including nights, weekends and/or holidays Ce que nous vous proposons
О нас
Присоединяйтесь к Crowne Plaza - одному из самых крупных и любимых брендов отелей премиум-класса в мире. Более 420 отелей, расположенных в самых разных уголках мира, предлагают Crowne Plaza идеальное место для деловых поездок, отдыха или сочетания обоих вариантов. Мы продумали дизайн наших помещений, чтобы поощрять, поддерживать и отмечать хорошие связи. Мы также занимаемся организацией встреч и мероприятий, являясь надежным и ценным партнером, объединяющим как отечественные, так и международные группы.
Наш фирменный стиль обслуживания «Dare to Connect» создан для общения. Предназначен для людей, а не для безымянных гостей или коллег. По-прежнему профессионально, но трогает гостей на эмоциональном уровне. Где коллеги проявляют инициативу и используют свою индивидуальность, потому что они имеют решающее значение для впечатления гостя. Роль каждого коллеги в Crowne Plaza заключается в создании незабываемых эмоциональных связей, а работа каждого руководителя — в создании среды, в которой это может произойти.
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