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voco-tm-logo-jade-black-rgb-en

Hotel Brand: voco
Location: Qatar, Doha

Отель: Doha West Bay Suites (DOHVO), P.O.Box 5863, Al Intisar Street

Job number: 126536

Develop and implement Key Account Management Plans in conjunction with voco® Doha West Bay Suites business plan, including direct sales, telesales, direct mail, promotions and famils.
Develop key accounts and target accounts within corporate & identified market segments.
Maintain and regularly update database including details of sales calls and client information as per company guidelines.
Produce and conduct familiarization & entertainment programs for voco® Doha West Bay Suites for identified target accounts.
Communicate with other hotel departments to ensure superior quality service delivery to all customers.
Maintain detailed awareness of booking patterns, room night productivity, cancellations and any other factors that may impact results.
Maintain strong awareness of and take proactive measures in response to industry trends, economic factors, seasonality, competitor activity and other external events that may impact results.
Liaise closely with the Reservations, Sales Administrator and Sales Executives for lead generation and potential business opportunities.
Ensure that all personal accountabilities and deadlines set in the Business Plan are met
Participate in industry trade shows, events and promotions as required.
Maintain professional business confidentiality.
Prepare any other reports required by the Director of Sales and Marketing or General Manager.
 
 

RESPONSIBLE BUSINESS

Liaise with Director of Sales and Marketing and General Manager daily
Liaise with Revenue Manager for all reservation configurations
Ensure effective interdepartmental communication
Liaise with Director of Sales and Marketing on all quotes for extended stays' groups for sign off prior to presentation to client
Preparation of quotes, issuing of contracts, communications, database input and filing
Preparing of month end reports and monthly forecasts, anticipated revenue forecast, yearly budgets, weekly forecasts and weekly budgeting
Identify new sources of residential accommodations / special events / group bookings
Ensuring that all requests are replied to within 24 hours

 

Sales

Conduct site inspections
Conduct a minimum of sales calls per week in accordance with the business plan.
Cold calling to secure new business sales calls/appointments
Telemarketing
Communicate and follow through with hotel departments to ensure that the sales commitment is being fulfilled
Assist with market intelligence and information gathering of benefit to the hotel.

 

Management

Comply with and ensure adherence to all of the hotel’s policies and procedures
Comply with all occupational health and safety policies and procedures
Attend all scheduled meetings.
Maintain a good working relationship with all staff and colleagues throughout the hotel and sister properties
Maintain in good working order all hotel property in your possession.
Maintain a positive and professional attitude at all times
Have working knowledge of budget targets and develop strategies to achieve set targets
Develop methods and initiatives to increase departmental revenue within the sales team.

 

GENERAL

Communicate effectively with all other departments
Attend meetings, training sessions and any other required meeting or training session.
Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations.
Ensure safe work practices are adopted at all time and report any OHS concerns immediately to your direct manager or HR Manager
Achievement of budget revenue
Acquisition of key accounts
All client requests are followed up on and responded to within same business day.
Assigned projects are completed within designated timeframes
Efficient communication platform is consistently maintained
Maintains an 'executive presence' and uphold high professional standards in all dealings.
Reports, presentations and other administrative duties are consistently on a high standard

В компании IHG мы дали обещание. Являясь одной из ведущих гостиничных групп мира, мы обеспечиваем истинное гостеприимство во имя добра. Чтобы наши гости и коллеги чувствовали себя желанными гостями, о которых заботятся, которых признают и уважают - в какой бы точке мира они ни находились. Хотите принять участие в путешествии?

Бренд voco оживает в отелях, на которые вы можете рассчитывать, но которые отличаются друг от друга, чтобы быть интересными. Непритязательные отели, в которых люди чувствуют себя комфортно, расслабляются и просто отдыхают. Отели, построенные на принципах устойчивого развития, где мы заботимся о планете с той же тщательностью, что и о наших гостях и коллегах.

Не совсем соответствуете всем требованиям, но все равно уверены, что отлично подойдете для этой работы? Мы никогда не узнаем об этом, пока вы не нажмете кнопку "Применить". Начните свое путешествие с нами уже сегодня.

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