Перейти к содержанию

Менеджер по обучению 培训 经理

интерконтиненталь
интерконтиненталь

Марка отеля: InterContinental
Расположение: Китай, Шанхай, Шанхай

Отель: Shanghai Ruijin (SHGSR), № 118 Ruijin Er Road, 200020.

Номер задания: 133900

· Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Plan for the General Manager and Executive Committee for review

· 分析酒店整体的和各部门的培训需求,针对需求制定策略,用培训计划书的形式呈交给总经理和行政委员会审阅。

· Familiarize yourself with the IHG HR and Training Standards, localizing where necessary

· 使自己了解洲际酒店集团人力资源和培训的规范,必要之处进行本地化处理。

· Monitor the progress of the Training Business Plan for each department tot ensure that the training objectives are being achieved

· 监督每个部门培训业务计划的进展,确保实现培训目标。

· Establish a training library of books, videos, journals and audio visual materials to assist trainers in their training programs and for staff personal development

· 建立培训图书馆,配备书籍,录像,记录和视听资料来协助培训师的培训计划以及员工的个人发展。

· Design, produce and implement training programmes which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured and that training is effective

· 与部门领导一起设计、制定和执行能夠符合具体的部门要求的培训计划,确保培训课程方案的制定,以及培训的有效性。

· Use IHG benchmarks to monitor success of training programs and amend your efforts accordingly. Eg: ESPS, Heartbeat, achievement of budget, etc

· 利用洲际酒店集团的基本测量标准监测培训计划的成果,并进行相应的修改。如员工融入调查及意向调查,宾客心语报告,预算完成情况等。

· Obtain a network of specialist training professionals who can assist with the conduct of training programmes for advanced or specialist training

· 与能够协助提供高级或专业培训的专业人士取得联系。

· Ensure that Department Heads abide by their responsibilities of employee training against departmental SOPs

· 确保部门领导遵守自己的职责为员工提供有关部门规范程序的培训。

· Liaise with other IHG Training Managers to share experiences and resources

· 与洲际酒店集团的培训经理们保持联系,交流经验,交换资源。

· Maintain current information and records of suppliers of training resources and materials

· 更新培训资源和资料供应商的信息和记录。

 

QUALIFICATIONS AND REQUIREMENTS任职要求

Required Skills-技能要求

· Communication skills are utilized a significant amount of time when interacting with others

demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

· 拥有在与他人交往时大多数时间所使用的沟通技能

完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。

· Corporate certification in training programs may be required such as GTC Registered Assessor, and Certified Assessment Center Assessor designations, etc.

· 可能要求具有公司的培训证书,如GTC注册评审员,认可的评估中心评审专员

· Proficient in the use of Microsoft Office

· 精通微软办公软件

· Problem solving, analytical, reasoning, motivating, organizational and training abilities.

· 具有解决问题,推理,号召,组织和培训能力

· Good writing skills

· 良好的写作技能

· Mandarin Speaking is priority

· 听说普通话者优先

Qualifications-学历

· Bachelor’s degree or Diploma in Human Resources or Training.

· 具有人力资源或培训的毕业证书

Experience-经验

· 3 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience.

· 3年相关工作经验或相似的管理经验,或与此相当的教育与工作经验结合的背景

Не совсем соответствуете всем требованиям, но все равно уверены, что отлично подойдете для этой работы? Мы никогда не узнаем об этом, пока вы не нажмете кнопку "Применить". Начните свое путешествие с нами уже сегодня.

Наверх