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Hotel Brand: Crowne Plaza Hotels & Resorts
Location: China, Beijing, Baoji
Otel: Baoji Şehir Merkezi (SIABC), No. 66 Jintai Bulvarı, Jintai Bölgesi, 721000
Job number: 131136
- Provide prompt, efficient and courteous services to guests, members and visitors
- 向客人、会员和来访者提供及时、高效和礼貌的服务。
- Maintain Health Club facilities according to set standards of order and cleanliness
- 按照既定次序和清洁标准来维护健身俱乐部设施。
- Report repairs and maintenance problems to supervisor
- 向主管汇报维修和保养问题。
- Familiarize yourself with facilities, activities, equipment, services and other pertinent information in order to provide guest with accurate information
- 熟悉酒店的设施、活动、设备、服务和其它相关情况，以便向客人提供准确信息。
- Be knowledgeable about all hotel facilities in order to promote and sell them to guests
- 熟知酒店所有设施，以便向客人进行推销。
- Ensure guests amenities, towels, linen and other guests needs have ample supply
- 确保充分供应客人的用品、毛巾、布草等。
- Follow hotel procedures in relation to pool towel issue and retrieval
- 遵守酒店关于泳池毛巾的发放和回收的工作程序。
- Liaise with inter-facing departments such as Laundry, Housekeeping and Engineering to provide great service
- 与关联部门，如洗衣房、客房部和工程部进行沟通，以向客人提供上乘服务。
- Conduct activities and services for guest, members and registered children while giving proper instruction and safety reminders
- 为客人、会员和已登记的儿童开展活动与服务，对其做相关说明并提醒其注意安全。
- Abide by rules and regulations and policies and procedures of hotel
- 遵守酒店的各项规章制度、政策和工作程序。
- Conduct regular inspections of pool grounds to ensure cleanliness standards are maintained
- 对游泳池进行定期视察，以确保其达到清洁标准。
- Apply correct charges to guests and visitors where applicable for use of pool, spa and gym, and post to room bill in accordance with procedure
- 就游泳池、Spa和体育馆的使用向客人和来访者正确收费，并按照工作程序将费用计入房间帐单。
- Attend scheduled training
- 参加排定的培训活动。
- Participate actively in employee activities
- 积极参加员工活动。
- Adhere to specified hygiene and personal appearance standards
- 遵守规定的卫生和个人仪容标准。
- Participate in activities concerning protection of environment
- 参加与环保相关的活动。
- Ensure only qualified persons such as in-house guests, members and guests who paid the entrance fee are allowed to use
- 确保只允许符合资格的人员使用相关设施，如住店客人、会员和交付入场费的客人。
- Greet guests and provide fresh towels to guests.
- 问候客人并为客人提供干净的毛巾
- Maintain detailed knowledge of the hotel’s emergency response procedures, particularly in the event of drowning, storms
- 熟知酒店关于紧急情况处理程序的具体知识，特别是溺水和暴风雨方面的知识
- Maintain your uniform in a clean and tidy manner, ensuring grooming matches hotel policy
- 保持制服干净，仪容仪表符合酒店的标准
- Supervise swimming activities in the pool area
- 监督在游泳池区域举行的相关活动
- Supervise children’s swimming activities and maintain a watchful eye of guest safety
- 保证小孩和客人在游泳池的安全
- Pay attention to the water temperature changed and inform ENG to adjust according to relevant policy of hotel.
- 注意游泳池水温的变化并根据相关规定通知工程部进行调整
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