预订及宾客服务中心接待员
Otel Markası: InterContinental Oteller & Tatil Köyleri
Konumlar: Çin, Fujian, Quanzhou
Address: 泉州市丰泽区丰海路1005号, 泉州市, Quanzhou, Fujian, China
Job number: A561292949
Hiring Salary: 3000 - 3500
交流的时候热情的语调和所有宾客问候，让他们觉得受到酒店的欢迎。
及时有效的和宾客沟通，确保给顾客及时的答复,为酒店内外宾客转接电话
遵循酒店品牌标准，保护客人隐私，防止酒店数据泄露。
采取必要行动，及时有效的处理顾客的不满，适当的时候告知宾客关系经理。
了解酒店的基本概况。
能熟练的掌握和运用电脑
确保信息有效的传达到人，及时解决问题让客人满意，参加每日必须的会议等。
确保完成每日的任务，包括并不仅限于工作检查表所列的工作。
警惕商业竞争行为，并及时上报。
准确收取电话费用, 并管理酒店沟通系统，保证没有收入损失。
准备每日报告，分析服务质量保证客人百分之百满意。
1、拥有1年宾客服务或电话总机的工作经验。
2、熟练使用前台系统
3、能够读写英语
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Her bir şartı tam olarak karşılamıyor, ancak yine de iş için harika bir seçim olacağınıza mı inanıyorsunuz? 'Uygula' düğmesine basmadığınız sürece bunu asla bilemeyiz. Bizimle yolculuğunuza bugün başlayın.
Hiring Salary: 3000 - 3500
