Food & Beverage Manager - 12 Month Contract

What's the job?

Are you passionate about delivering unforgettable dining experiences? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? We are looking for someone to join the team on a 12 month contract.

As the Food and Beverage Manager at Crowne Plaza Terrigal,  you will primarily be responsible for overseeing the operations of our restaurant Meribella, whilst also being accountable for the smooth operations of Sea Salt, Room Service and Banqueting. You will ensure exceptional guest experience, maintain high standards of service and quality, whilst empowering and elevating your team.
 

Your day to day:

Ignite excellence in operations:

• Lead by example in setting high standards for operational excellence. Ensuring every aspect of Meribella and the other outlets you are responsible for run smoothly and efficiently. This includes:
• Making sure the F&B equipment is in operational condition and cleaned to benchmark standards.
• Work with management on the implementation of OH&S related initiatives.
• Whilst ensuring guest experiences are second to none, you will also understand the importance of monitoring the budget, controlling costs and maximising opportunities to drive revenue.

Create unforgettable guest experiences:

• You will lead your team to delight our guests with impeccable service and superb cuisine.
• In creating memorable guest experiences, you will respond to any situation promptly and with empathy. You will have a genuine commitment to exceed the expectations of our guests. You will strive to exceed the ‘guest heartbeat’ feedback targets.

Fuel success through innovation:

• Embrace creativity and innovation in all aspects of your role. From supporting menu development to marketing strategies, you will anticipate trends and seize opportunities that elevate our food and beverage offerings to new heights of success.
• You will be curious about what our competitors are doing and seek to bring feedback to the management team and chefs.

Empower and elevate your team:

• Whilst you will have full responsibility of the day-to-day staffing requirements including rostering, recruitment and onboarding, a key part of this role is to inspire and empower your team members to reach new heights of hospitality.
• You will fuel the growth of your team through mentorship, coaching, training, feedback and recognition.
• You will strive to build a team that embodies our commitment to excellence and contributes to a culture of collaboration and continuous improvement.

• Professional training in food and beverage management is preferred 
• Demonstrated leadership experience in an F&B management related position, preferably within a hotel environment.
• Excellent written and verbal communication skills 
• Strong leadership skills in managing a team to drive for results
• Ability to manage complex relationships and multiple stakeholders
• Ability to inspire passion, enthusiasm and positivity in the team to drive an engaged, winning culture.
• Flexibility – must be available to work mornings, nights, weekends and public holidays if required.
• Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law