Food & Beverage Supervisor (M/F/X)
Otel Markası: Crowne Plaza Hotels & Resorts
Konum Belçika, Brüksel
Otel Brüksel Havalimanı (BRUZM), Da Vincilaan 4, 1831
Job number: 126682
Your day to day
- To have a thorough understanding and knowledge of all Food & Beverage items in the menu and the ability to recommend Food & Beverage combinations and upsell alternatives.
- To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems if no immediate solution can be found and assure follow up with guests.
- To ensure that all employees report for duty punctually, wearing the correct uniform and name badge at all times.
- To undertake any reasonable tasks and secondary duties as assigned by the Assistant Manager & Manager.
- To project at all times a positive and motivated attitude and exercise self-control.
- To supervise the employees within the department, ensuring that the correct standards and methods of service are maintained.
- To assist in the training of the employees.
- To carry out any other reasonable duties and responsibilities as assigned.
What we need from you
- Minimum 5 years’ experience in hospitality within an experience of team leading
- Excellent communication skills, a proactive problem solver and a real team leader. Attention to details is a must!
- Speaks French and/or Dutch fluently and very knowledge of English
- Flexibility and punctuality
- Having a means of personal transportation is considered an asset
What we offer you
We’ll reward all your hard work with a great salary and benefits – including a great room discount, extra legal advantages (insurances, participation in transport costs, a meal per worked day) and room to grow by following trainings.
Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans
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