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客房 服务员

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Marca del hotel: Holiday Inn
Ubicación: China, Sichuan, Chengdu

Hotel: Chengdu Century City-WestTower (CTUHI), No. 208 West Tower, Century City Blvd, Gaoxin District, 610041

Número de trabajo: 133692

  • Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures

按照既定标准和工作程序,对客房、走廊、布草房和餐具柜进行清洁。

  • Replenishes guest supplies

补充客用品。

  • Ensures guest services specified by superiors and guests requests are promptly and courteously met

及时、礼貌的完成上级指定的对客服务并满足客人的要求。

  • Reports damage or malfunction in hotel rooms to superior

向上级汇报酒店客房内的损坏或故障情况。

  • Maintains equipment in proper state of cleanliness and repair

保证设备的清洁和修缮。

  • Maintains a section room report

完成区域客房报告。

  • Maintains a daily room checklist

完成每日客房检查工作单。                                      

  • Meets with superior and takes on daily assigned tasks

与上级会面并承担每日分配的任务。

  • Reports and submits lost and found articles to superior immediately

及时向上级汇报和上交与客人遗失物品。

  • Report guest complaints to superior immediately

及时向上级汇报客人的投诉。

  • Reports unusual behavior/activities on floors to supervisor

向上级汇报楼层里的反常行为和活动。

  • Records room status in allocated section accurately

准确记录在划定的区域内的房间情况。

  • Complies with hotel’s health, safety and hygiene policy

遵守酒店的健康、安全和卫生政策。

  • Adheres to personal grooming and hygiene standards

保持个人仪容和卫生标准。

  • Attends meetings and training sessions as required

按要求参加会议和培训活动。

  • Creates and maintains floral arrangements

制作并保持插花。

  • Carry out valet services when required including delivery of linen or processing laundry orders

如有需求则完成贴身管家服务,包括派送布草或处理洗衣预订等。

  • Maintain and execute Finance standards and procedures 

遵照所有财务标准工作程序

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