宾客 关系 主任
Marca del hotel: InterContinental
Ubicación: China, Xizang, Lhasa
Hotel: Lhasa Paradise (LXAHA), No.1 Jiangsu Avenue, 850000
Número de puesto: 131562
- Plan and co-ordinate the provision of friendly, efficient services to the guests
- 进行相关计划和协调工作，以确保向客人提供友好和高效的服务
- Schedule activities for the guests
- 安排客人的活动日程
- Plan and co-ordinate all promotional activities targeting our clients
- 计划和协调所有针对客户的促销活动
- Trace relevant statistics about the clientele
- 对客户的相关统计数字进行跟踪
- Co-ordinate and supervise all activities for the guests
- 协调和监督对客人开展的所有活动
- Assist with check-ins/check-outs of the clients
- 协助客人办理入住和退房手续
- Greet guests upon arrival
- 在客人抵店时进行迎接
- Assign the room for the guests
- 为客人安排客房
- Cover the guest relations counter
- 负责客户关系台的工作
- Assist the guests with airline bookings and reconfirmation’s
- 协助客人进行航班预订和确认
- Assist all departments in being receptive to the needs of the guests
- 协助所有部门满足客人的各种需求
- Attend recreation activities when necessary
- 如有必要，可参加一些相关招待活动
- Assist in any other duties when required by the Guest Relations Manager
- 按照客户经理的要求对其它任务进行协助
- Assist with translations (information; guest directory; menus etc) as required
- 按要求协助翻译（信息、客户名单、菜单等）
- Provide feedback from the guests to Loyalty Manager for action
- 将从客人处得到的反馈向前厅部经理汇报，以期采取相应行动
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