Assistant Hygiene & Quality and Continuous Improvement Manager (Thai Nationality Only)

Assistant Hygiene, Quality & Continuous Improvement Manager (Thai Nationality Only)

InterContinental Hua Hin Resort

Responsible for supporting the implementation and monitoring of hygiene, quality assurance, and continuous improvement programs across the resort. Ensures compliance with food safety, hygiene, health and safety, and IHG brand standards while promoting a culture of quality excellence and operational improvement to enhance guest satisfaction and business performance.

Key Responsibilities:

• Monitor and maintain hygiene, food safety, and quality standards throughout the resort.
• Conduct audits, inspections, and follow-up actions to ensure compliance with IHG and local regulations.
• Support continuous improvement initiatives and quality enhancement projects.
• Analyze operational performance and recommend improvement opportunities.
• Deliver training and awareness programs related to hygiene, quality, and service excellence.
• Coordinate with department heads to implement corrective and preventive actions.
• Maintain documentation, reports, certifications, and audit records.

Qualifications:

• Thai Nationality only.
• Strong knowledge of hygiene, food safety, quality assurance, and hotel operations.
• Excellent communication, training, and problem-solving skills.
• Experience in hospitality quality management or related fields is preferred.