Chico de la campana / Chica de la puerta

A little taste of your day-to-day:  

• Assist with heavy packages, coats, suitcase, etc.  being alert to give assistance courteously and quickly,  before having to be asked
• Welcome guests at the main entrance, offering the greeting appropriate to the time of day. 
• Assist arriving and departing guests by opening and closing car and taxi doors.  
• Guide the guest to the Front Desk and wait behind the guest during the check-in.  Keep eyes on the Front Desk Clerk who provides the signal for you to step forward and receive the room and rooming booklet from the Front Desk Clerk.  Without delay, escort the guests accordingly. 
• Provide information to guests about the hotel facilities and services. 

What We need from you:

• Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to. 
• Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
• Fluency in the local language - extra language skills would be great, but not essential
• Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computer skills. 

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex,sexual orientation, gender identity,national origin, protected veteran status, or disability, We promote a culture of trust, support, and acceptance.Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, arrow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.