Gerente de Ventas de Catering - voco Orchard Singapore
Marca hotelera: voco
Ubicación: Singapur, Singapur
Hotel: Orchard Singapur (SINOR), 581 Orchard Road, 238883
Número de trabajo: 118596
PEOPLE
- Work closely with Banquet and other departments to facilitate services agreed upon and to ensure the overall success of the event.
- Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.
- Establish strong working relationship with Wedding couples and maintain accurate and updated information about their needs for their function.
FINANCIAL RETURNS
- Manage weddings / events functions to achieve the optimum departmental revenue targets
- Follow up on potential sales leads
- Design and plan wedding packages to maximize the conversions and profitability for the hotel.
- Negotiate and review weddings / events packages offered to clients
- Represent the hotel in wedding shows and events as required
- Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
- Prepare contracts for confirmed Weddings & social events
- Be up to date with current wedding trends and competitive packages in the market
- Confident and professional approach when dealing with clients and wedding suppliers
GUEST EXPERIENCE
- Promote guest satisfaction and encourage referrals
- Handle feedback and resolve complaints from guests
- Maintain client files and update information daily in accordance with established departmental policies and procedures.
- Follow up with clients regularly during and after departure to ensure satisfaction
- Be a “Trusted Advisor” for the Wedding Couple during their journey with us, leading up to their Wedding Day
RESPONSIBLE BUSINESS
- Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.
- Perform other duties as assigned
- May serve as “manager on duty” as required
- Prepare event orders, proposals, confirmation and other agreements
- Perform other duties as assigned
- Maintaining a close working relationship with Vendors and Partners
What we need from you
- Diploma/Degree in Marketing/ Tourism/Hospitality Management/Travel or related disciplines
- Minimum 3-4 years’ experience in Sales within the Hospitality Industry
- Good communication skills and shows initiative
- Committed to working on weekends, public holidays and evenings
- Well versed in systems such as: Opera
- Proficient in Microsoft Office applications
- Flexible work approach
En IHG, hemos hecho una promesa. Como uno de los principales grupos hoteleros del mundo, estamos aquí para ofrecer una verdadera hospitalidad para el bien. Hacer que nuestros huéspedes y colegas se sientan bienvenidos, cuidados, reconocidos y respetados, en cualquier parte del mundo. ¿Quieres ser parte del viaje?
La marca Voco cobra vida en hoteles con los que puedes contar, pero que son lo suficientemente diferentes como para ser divertidos. Hoteles tranquilos, donde la gente se siente cómoda para relajarse y simplemente seguir relajándose. Hoteles basados en la sostenibilidad en los que cuidamos el planeta con el mismo mimo con el que cuidamos a nuestros huéspedes y compañeros.
¿No cumples con todos los requisitos, pero aún crees que serías una gran opción para el trabajo? Nunca lo sabremos a menos que pulses el botón "Aplicar". Comience su viaje con nosotros hoy mismo.
