PA 主管

 Ensure working knowledge of all hotel public areas

熟悉酒店所有公共区域。

·        Ensure cleaning schedules are completed in aroutine and timely manner

确保及时完成日常保洁工作。

·        Respond to emergencies effectively and efficiently

有效地处理应急事件。

·        Liaise with Housekeeping Supervisor in relation tochemical usage, problems or rectification suggestions

与客房部领班沟通关于化学清洁用品使用的事宜，汇报发现的问题并提出相应的整改建议。

·        Contribute to Housekeeping Departmental Meetings

参与客房部部门会议。

·        Maintain knowledge of special programs and eventsin the hotel in order to recognise and respond to guests needs

掌握酒店各类特殊活动信息以便发现并满足客人需求。

·        Maintain Hotel information to be able to provideinformation to guests

熟悉酒店情况，向客人提供相关信息。

·        Assist guests and escort them to locations withinthe hotel at their requests

乐于帮助客人，并按照客人的要求陪同其到达酒店内的指定地点。

·        Complete tasks as directed by Management

完成管理层交办的工作。

·        Refer major complaints to management

向上级领导汇报客人的重大投诉。

·        Operate equipment safety and sensibly

安全正确地使用保洁设备。

·        Maintain stock levels

合理保持保洁用品的存货量。

·        Recycle where possible

尽可能对资源进行再利用

·        Works in line with business requirements

按照业务要求开展工作