Administrador/a de ingresos
Marca del hotel: InterContinental
Destinos: Mauricio, pasamontañas
Hotel: IC - Resort Mauritius (MRUMA), Balaclava Fort, Coastal Road
Job number: 162761
Your day to day
Using the tools provided i.e. SBRP and in compliance with the IHG standards, maintains, updates and shares information in the areas of a master calendar of external events, competitor rate intelligence, RevPar penetration (RGI), arrival and spending patterns of commercial accounts, denial reports, meeting space allocation, guest capture rates (with the F&B Mgr.), Loyalty program penetration both overall and by account (and for bookers), IHG system contribution and trends in rooms and non-rooms revenues by channel, segment and account.
A good knowledge of IHG GRS/ Concerto, TravelClick, Microsoft excel and STR
Monitor competitor pricing for all revenue generating departments, understands the dynamic of the local market and the demand generators, and recommends appropriate actions to the Revenue Room Taskforce in relation to the hotel’s pricing and market mix strategy.
Prepare a monthly, rolling 3 months and full year forecast for rooms with an overview for F&B and OOD.
Conduct weekly rate/sell strategy (yield) meetings with General Manager, DOSM, Reservations Manager, Front Office Manager, and Catering Manager.
Drive up selling program for rooms and Non room’s inventory with the target.
Facilitate the Revenue Room Meeting (which the GM chairs) and generates reports and analyses needed for these meetings, displaying key facts/trends etc.
Work with Area Director of Revenue for the Area Strategies and compliance of IHG Corporate policies and procedure.
Identify operational problems that reduce the effectiveness of revenue activities and overall hotel sales performance and work with appropriate department on solutions.
Monitor and determine demand periods for function space, rooms and catering through an analysis of historical data and current bookings. Responsible for tracking and analyzing of booking pace, group wash, cut off enforcement for groups as well as denied and regretted business.
Approve and/or implement sell strategies for all group proposals above 9 rooms on any one night and collaborates with the Director of Sales or Director of Catering on setting group and conference rates.
Manage day-to-day reservation & revenue activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognize good performance.
Educate and train reservations team that is responsible for developing new reservations and implementing revenue strategies. Ensure staff is properly trained and has the tools and equipment to carry out job duties.
Work with other department managers to ensure proper staffing levels based on guest volume.
Quiénes somos
Como la primera y más global marca de hoteles de lujo del mundo, InterContinental Hotels & Resorts ha sido pionera en viajes internacionales desde la década de 1940, nos apasiona compartir nuestro reconocido conocimiento internacional y sabiduría cultural en un entorno verdaderamente impresionante. Todos nos enorgullecemos de ser auténticos embajadores de la marca InterContinental®️ y para formar parte de la marca tendrás sed de viajar, pasión por la cultura y aprecio por la diversidad. Creamos experiencias inspiradoras para aquellos que buscan una perspectiva más rica del mundo. Si desea disfrutar de un mundo de oportunidades, nos gustaría darle la bienvenida a la marca de hoteles de lujo más internacional del mundo.
¿No cumples con todos los requisitos, pero aún crees que serías una gran opción para el trabajo? Nunca lo sabremos a menos que pulses el botón "Aplicar". Comience su viaje con nosotros hoy mismo.
