Capitán de la Guardia 管事部领班

FINANCIAL RETURNS 财务回报

• Supervises the receiving and storage of kitchen goods
  负责接收和存储厨房物品的管理工作
• Supervises all functions of the Stewarding operation to achieve the optimum departmental costs
  监督管事部的各项职责，使部门成本控制到最低。Assists in determining the minimum and maximum stocks and controls the par-stocks of all material and equipment
  确定库存的最多和最少量，控制所有材料和设备的标准存货量。
  Assists in determining the minimum and maximum stocks and controls the par-stocks of all material and equipment
  協助确定库存的最多和最少量，控制所有材料和设备的标准存货量。
  Supervises the counting of inventories in coordination with employees of the accounting division
  与员工一督库存。 

PEOPLE 员工团队

• Maintains high levels of personal hygiene for self and enforces hygiene standards for team 
  保持高度的个人卫生并在小组中执行卫生标准。
• Supervises all functions of the Stewarding operation to achieve the optimum quality level of sanitation
  监督管事部的各方面职责，使满意度达到最高水平。
• Establishes and maintains effective employee and inter-departmental working relationships
  与员工和酒店其它部门建立并保持积极的工作关系。
• Assists the Chief Steward in developing training plans, develops training material in accordance with IHG guidelines and implements training plans for the Stewarding employees. 
  协助管事部经理制定培训方案，按照洲际酒店集团的纲要制定培训材料，为管事部员工和餐饮部其它员工执行培训。
• Assists the Chief Steward in setting Stewarding goals and developing strategies, procedures and policies 
  协助管事部经理设定管事部的目标和制定策略，程序和规定。

GUEST EXPERIENCE 宾客体验

• During the shift, oversees the preparation of kitchen equipment for use
  在当班期间管理厨房设备使用前的准备工作。
• Supervises the cleaning of the premises
  监督厨房的清洁工作。
• Supervises the removal of waste
  管理废品的清除。
• Supervises the cleaning and storage of kitchen equipment
  监督厨房设备的清洁和存放。
• Supervises the cleaning of the premises
  监督厨房的清洁工作。
• Supervises the handling of kitchen linen
  监督厨房布巾的处理工作。
• Supervises the cleaning of an hygienic kitchen
  监督厨房的卫生。
• Engages in and supervises the cleaning of kitchen and equipment
  参与监督清洁厨房和设备的工作。

RESPONSIBLE BUSINESS 企业责任

• Liaise with employees of the Engineering Division to schedule preventive maintenance and repairs
  联系工程部员工安排预防性的维护维修。
• Liaise with the Purchasing Manager and suppliers for any purchase needed for the stewarding operation
  联络采购经理和供应商有关管事部运营所需的采购物品。
• Promote hotel and brand recognition within the Community. Encourage employees to participate positiv ely in local communities’ activities.
  提升酒店与品牌在本地的知名度，鼓励员工积极参与本地社区活动。
• Ensure to obey the relevant local labour laws and hotel policy & procedure.
  确保遵守相关劳工法规及酒店或公司的政策与流程。
• Assist to investigating and research guest bad comments and complaints, find out the truth and the pot ential risk in time, solved the problems through various employee relations project. Serious problems re port to superior in time.
  对工作中发生的所有问题进行调查和研究，了解事实情况，及时发现对酒店或公司可能造成的潜在风险，并通过各类员工关系项目来促进问题的解决。在遭遇重大问题时及时向上级汇报。
• Ensure the kitchen is maintained and meeting the hygiene standard at all times and safe food handling practices and hotel food safety system are followed.
  随时保证厨房卫生达到最高的标准,了解、执行并遵守酒店食品安全系统和国家安全食品处理条例。
• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same.
  了解职业卫生及安全政策和程序，建立意识并确保所有程序运作遵循此指导方针来安全进行。