Business Development Manager – Corporate & MICE

Our brand-new hotel boasts 155 contemporary rooms featuring cutting-edge technology and premium amenities. With versatile meeting spaces as well as a vibrant bar, and a restaurant, we’re set to become the go-to destination for both business and leisure travelers in Adelaide. 

As a Business Development Manager, you will drive revenue growth by building strong relationships with clients, identify new sales opportunities, manage corporate accounts, support conferencing and events sales, all while playing a key role in the commercial strategy, to ensure short and long term goals align with the sales plans for both Crowne Plaza and the IHG network.

Your day to day

• Actively pursue and research potential new business opportunities across both the corporate and meetings and events sectors 
• Grow existing accounts by discovering new opportunities within the current customer base to drive further business
• Meet monthly client engagement targets including but not limited to; site inspections, face to face appointments and cold calling
• Monitor progress towards sales goals and adjust actions as necessary, this includes hotel pipeline activities, and present reports on performance and growth initiatives
• Manage events calendar within the sales units, ensuring all sales and conversion tools are in sync with destination and market specific events 
• Assist Conference and Events with proposals, contracting, reconversions and further development of repeat and historical clients as necessary
• Monitor the performance of current business accounts and ensure ongoing customer satisfaction
• Organise and participate in trade shows, events, and networking opportunities that form part of the sales and marketing plan to promote the hotel
• Collaborate with the sales, marketing, and operations teams to ensure alignment in business development initiatives

What we need from you

• Proficiency in multiple systems including but not limited to Delphi, HotelKey, OTA Insights, Lighthouse and Amadeus Agency 360 
• Tertiary qualifications in Business Administration, Marketing, Hospitality Management, or a related field is desirable  
• Proven track record of generating new business and meeting sales targets and within the hospitality industry is highly desirable
• Eye for detail and ability to analyise data from various systems
• Ability to drive tasks from start to completion 
• Strong negotiation, communication, and interpersonal skills
• In-depth knowledge of the local and global hospitality market trend

What you can expect from us

You'll be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including:

• Paid birthday leave
• Hotel perks like accommodation and food & beverage discounts
• Paid Parental leave 
• Your career journey will be supported through our lifelong development program
• IHG Career Milestone celebrations
• Transfer of entitlements as you move and grow with IHG
• Access to our discount retail platform that makes your pay for even further
• Empowering female leaders of the future through our RISE program

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. 

Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. 

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.