Business Development Manager | Full Time | Crowne Plaza Melbourne

About us

Crowne Plaza Melbourne is the perfect destination for your next staycation, family holiday or romantic escape. At Crowne Plaza Melbourne you can find big city adventure combined with some well-deserved time to relax. Experience the vibrancy and eclectic culture for which Melbourne is renowned with central accommodation near Melbourne CBD. Crowne Plaza Melbourne is ideally located on the Yarra River, only steps away from the restaurants and bars of the South Wharf precinct, CBD shopping, and South Melbourne with its popular cafes and markets.

Your day to day

For this vital role, we are looking for someone who is an exceptional negotiator, negotiating large commercial contracts which benefit both hotel and client for long term sustainability. You will love the challenge of finding and securing new business across all industries, and be 'au fait' with the workings of the Wholesale, Corporate, MICE and Groups segments. Managing a large portfolio of clients, you will easily be able to identify new opportunities, strategize ways of working, collaborate and execute with excellence. A keen networker, you will build a strong network both inside and outside IHG. This role will manage the sales activities and events in line with the annual sales and marketing plan to achieve/exceed budget and sales strategy for the hotel. Additionally, you'll be responsible for monitoring competitors activities and assist in marketing intelligence, selling to new, existing and prospective customers in line with the goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business, servicing existing business through management of client account base; planning, development and implementation of promotional strategies and marketing plans, developing and maintaining regular sales calls, meeting with principals of the target markets and conducting market research and analysis.

What we need from you

To be successful in this role you will need to have a minimum of 1 year previous experience in a similar role within a 4.5 - 5 star hotel or a multi outlet restaurant operation. Ideally, you'll have a Bachelor's degree in Marketing and minimum 1 year post graduate work experience OR 2 years Sales & Marketing experience, excellent communication skills, written & oral with proficiency in English and local language (if applicable), excellent presentation skills and be competent using Microsoft office programs. You must meet the legal rights to work in Australia.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.