IT Manager - InterContinental San Antonio (New Hotel Opening)

IHG Hotels & Resorts, is seeking a dynamic leader to join the new InterContinental San Antonio team as IT Manager. 

The InterContinental San Antonio will be a 391-room luxurious, first-class destination serving visitors to San Antonio as well as the city’s robust business and convention industry with an anticipated opening date in late 2024. Following a complete transformation, InterContinental San Antonio will include 40,000 square feet of meeting space, world-class restaurant and bar experiences, and luxury rooftop amenities. Guests will discover touches of subtle luxury and a refined ambiance throughout their experience. A new rooftop design will maximize the expansive and distinctive outdoor space, creating a feeling of openness. In addition to the outdoor pool, multiple levels of dining and gathering spaces will allow guests to meet, eat and relax. 

The hotel represents the first property for the InterContinental brand in San Antonio, catering to the city’s strong convention and business travel market, as well as expanding the city’s presence in the high-end leisure market. IHG has the second largest luxury and lifestyle portfolio in the hospitality industry, with more than 450 hotels open globally across six distinct brands, including InterContinental Hotels & Resorts. 

Are you ready to lead the charge in shaping the technological backbone of our luxurious hotel? As the IT Manager, you'll be at the forefront of ensuring our systems are not just operational, but optimized for peak performance and security. Here's your chance to make a significant impact in a dynamic and fast-paced environment.

Key Responsibilities:

• System Optimization: Manage and monitor all computer hardware to ensure proper installation and efficient functionality.
• Stay Ahead of the Curve: Keep abreast of all approved systems and emerging technologies, including hardware, software, and communication tools.
• Security Management: Maintain rigorous data and physical security standards, including control over access to sensitive resources and computer rooms.
• Team Empowerment: Provide your team with the tools and resources they need to excel in their roles.
• Documentation and Compliance: Maintain accurate records of hardware and software inventory, monitor system performance, and ensure compliance with industry standards and regulations.

Key Skills & Experiences:

• Qualifications: Diploma or Vocational Certificate in Computer Science, IT, or related field.
• Experience: Minimum of 4 years in computer setup and troubleshooting.
• Technical Proficiency: Working knowledge of networks, operating systems, and databases.
• Security Savvy: Familiarity with PCI DSS (Payment Card Industry Data Security Standards).
• Analytical Prowess: Strong analytical and problem-solving skills.
• Communication Skills: Excellent communication skills to liaise with team members and external vendors.
• Team Player: Ability to thrive in a team-oriented, proactive, and high-pressure environment.

If you're ready to take on this pivotal role and drive technological excellence at our InterContinental Hotel in San Antonio, apply now to embark on an exciting journey with us!