Events Operations Manager - National Convention Centre

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Australia, Australian Capital Territory, Canberra

Hotel: onal Convention Centre Canberra, 1 Binara Street, 2601

Job number: 124097

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Delivering truly memorable experiences is a complex and ever-evolving operation. To keep things running smoothly, we’re looking for an Events Operations Manager who knows how to bring the best out of people, maintain exceptional standards and maximise financial returns. This is a hands-on role, reporting to the Director of Operations, you will be responsible for leading the operations team with passion and energy.

Every day is different at IHG, but you’ll mostly be:

• Managing the event operations at the National Convention Centre Canberra including the events operations and facilities (Stewarding and public area team)

• Liaising with the Events and Sales teams to deliver on client expectations

• Working with suppliers and exhibitors, ensuring timelines are followed in a safe and responsible manner

• Leading in event delivery, directing everyday activity and assignments to enable your team to deliver exceptional client experiences

• Supporting, coaching and developing your team to reach their potential

• Working closely with your Director of operations – while also occasionally acting up in their absence

• This is a hands on role that will require some early morning, evening and weekend work

The ideal candidate will have:

• Leadership experience working with large conference and events (500 people +) in an operational food & Beverage capacity

• Understanding of budgets and labour costs

• Excellent verbal and written communications skills, being able to liase with external and internal stakeholders

• Ability to work in a team and fast-paced environment and prioritise workloads

• Ability to inspire passion, enthusiasm and positiviy in the team to drive an engaged winning culture

• Full working rights for Australia

You'll be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including:

Paid Birthday Leave
Hotel Perks like accommodation and Food & Beverage discounts
Enhanced parental leave
Proactive health days and flexible work options
Your career journey will be supported through our lifelong development program
IHG Career Milestone celebrations
Transfer of entitlements as you move and grow with IHG
Access to our discount retail platform that makes your pay go even further

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

Noi di IHG abbiamo fatto una promessa. In qualità di uno dei gruppi alberghieri leader a livello mondiale, siamo qui per offrire la vera ospitalità per il bene. Far sentire i nostri ospiti e colleghi benvenuti, accuditi, riconosciuti e rispettati, ovunque si trovino nel mondo. Vuoi far parte del viaggio?

Unisciti a Crowne Plaza, uno dei marchi di hotel premium più grandi e amati al mondo. Con oltre 420 hotel in diverse località in tutto il mondo, il Crowne Plaza è la base perfetta per connettersi per affari, piacere o un mix di entrambi. Abbiamo progettato con cura i nostri spazi per incoraggiare, sostenere e celebrare le grandi connessioni. Siamo anche grandi per riunioni ed eventi, un partner affidabile e apprezzato per connettere gruppi nazionali e globali.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Non soddisfi tutti i requisiti, ma credi ancora di essere perfetto per il lavoro? Non lo sapremo mai a meno che tu non premi il pulsante "Applica". Inizia oggi il tuo viaggio con noi.

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Events Operations Manager - National Convention Centre