Housekeeping Administrator - InterContinental® Dubai Festival City

Do you see yourself as a Housekeeping Administrator  for InterContinental® Hotel Dubai Festival City?  

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn & Suites. In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.

A little taste of your day-to-day

• Prepare all Housekeeping correspondence, reports, memos, procedures, and purchase requests
• Keep up to date housekeeping files and maintain an effective and efficient filing system
• Control office supplies and be responsible for the inventories
• Keep up-to-date and accurate records of all housekeeping employees’ annual leave, public holidays, medical leave, and attendance records
• Update staff attendance and manage the payroll
• Keep up-to-date and accurate records of outsourced staff’s attendance and liaise with vendors monthly invoice
• Keep track of all ongoing projects and inventories, provide reports to Head of Housekeeping
• Keep track of all outsourced service contractors, ensure the service is delivered as scheduled and invoices are posted on time
• Raise purchase requests according to the stock level and ensure that stock is delivered on time
• Communicate effectively with all levels of staff
• Ensure that all messages are accurately taken and relayed correctly and promptly
• Promote a friendly and conducive working relationship within the department and with other departments
• Liaise with vendors on appointments for the Head of Housekeeping whenever necessary
• Prepare reports and provide necessary data for the Head of Housekeeping
• Have a good knowledge of housekeeping operations and the Hotel’s facilities and activities
• Comply with Hotel rules, regulations, policies, procedures, and grooming standards
• Take minutes of housekeeping meetings and any other meetings as assigned
• Maintains knowledge of special programs and events in the hotel to recognize and respond to guests needs
• Work effectively with customers and colleagues from different viewpoints, cultures, and countries
• Work to understand and consider the global nature of the business

What we need from you

• Good level of spoken/written English
• Flexibility in shifts & tasks
• Cares for the employees
• Attention to details
• Knowledge about budget (PNL)
• Good Knowledge of MS Office Applications

What you can expect from us

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. 

Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.