Night Manager - Crowne Plaza Mawson Lakes Pre-Opening
Marchio dell'hotel: Crowne Plaza Hotels & Resorts
Località: Australia, South Australia, Adelaide
Hotel: Adelaide Mawson Lakes (ADLML), 1-3 (Lot 603) Metro Parade, Mawson Lakes, 5095
Job number: 125819
Our hotels never sleep. So, we’re looking for a Night Manager to provide customer service support, and champion our ‘one team’ approach to make sure we provide our guest the same experience overnight as during the day. You will also be responsible for ensuring that the overnight reporting is completed and perform other essential tasks to help us stay one step ahead of tomorrow during our late-night shifts.
Every day is different, but you’ll mostly be:
- Responsible for the Hotel Operations overnight ensuring our guests and employees needs are met
- Checking guests in, out and managing any wake-up call requests
- Answering phones and dealing with overnight guest queries
- Running night audit property management systems or manual equivalents
- Performing other duties such as concierge services and special guest requests
- Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures
What We need from you:
- Leadership experience in a hotel preferably in the front office department
- Accounting and mathematics skills for accurate auditing and payment processing
- Cash handling experience for counting and securing bank and processing cash payments
- Computer literacy, including familiarity with PMS software, highly regarded
- Availability to work a rotating roster, weekends and public holidays
- Must have Full Time Australian Working Rights
You'll be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including:
- Paid birthday leave
- Hotel perks like accommodation and food & beverage discounts
- Enhanced parental leave
- Proactive health days and flexible work options.
- Your career journey will be supported through our lifelong development program
- IHG Career Milestone celebrations
- Transfer of entitlements as you move and grow with IHG.
- Access to our discount retail platform that makes your pay for even further
We are proud to be IHG and we know you will be too #Gofurthertogether.
Noi di IHG abbiamo fatto una promessa. In qualità di uno dei gruppi alberghieri leader a livello mondiale, siamo qui per offrire la vera ospitalità per il bene. Far sentire i nostri ospiti e colleghi benvenuti, accuditi, riconosciuti e rispettati, ovunque si trovino nel mondo. Vuoi far parte del viaggio?
Unisciti a Crowne Plaza, uno dei marchi di hotel premium più grandi e amati al mondo. Con oltre 420 hotel in diverse località in tutto il mondo, il Crowne Plaza è la base perfetta per connettersi per affari, piacere o un mix di entrambi. Abbiamo progettato con cura i nostri spazi per incoraggiare, sostenere e celebrare le grandi connessioni. Siamo anche grandi per riunioni ed eventi, un partner affidabile e apprezzato per connettere gruppi nazionali e globali.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Non soddisfi tutti i requisiti, ma credi ancora di essere perfetto per il lavoro? Non lo sapremo mai a meno che tu non premi il pulsante "Applica". Inizia oggi il tuo viaggio con noi.
