Supervisore prenotazioni
Marchio dell'hotel: Crowne Plaza Hotels & Resorts
Località: Fiji, Nadi
Albergo: Fiji Nadi Bay Resort & Spa (NANNB), 1 & 2 Nadi Bay Road, Wailoaloa Beach
Job number: 126116
We’re always looking for new ways to raise the bar. So we’re searching for a Reservations Supervisor with a track record of driving sales and smashing targets to help us fill our rooms and assist with the Reservations function of the Hotel.
Crowne Plaza is part of IHG Hotels & Resorts, one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.
A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
● Assisting the Reservations Manager in coaching your team to deliver to their full potential
● Hitting all personal and team sales goals to help us maximise profitability
● Creating and implementing plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales
● Producing and reviewing monthly reports to monitor performance
● Developing and maintaining relationships with key clients and outside contacts
What We need from you:
● Bachelor’s degree / higher education qualification / equivalent in marketing or related field
● Four or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team
● Strong knowledge of local businesses and business trends required
● Must speak local language(s)
● Other languages preferred
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
Noi di IHG abbiamo fatto una promessa. In qualità di uno dei gruppi alberghieri leader a livello mondiale, siamo qui per offrire la vera ospitalità per il bene. Far sentire i nostri ospiti e colleghi benvenuti, accuditi, riconosciuti e rispettati, ovunque si trovino nel mondo. Vuoi far parte del viaggio?
Unisciti a Crowne Plaza, uno dei marchi di hotel premium più grandi e amati al mondo. Con oltre 420 hotel in diverse località in tutto il mondo, il Crowne Plaza è la base perfetta per connettersi per affari, piacere o un mix di entrambi. Abbiamo progettato con cura i nostri spazi per incoraggiare, sostenere e celebrare le grandi connessioni. Siamo anche grandi per riunioni ed eventi, un partner affidabile e apprezzato per connettere gruppi nazionali e globali.
Il nostro stile di servizio di marca "Dare to Connect" è creato per la connessione. Progettato per gli esseri umani, non per gli ospiti o i colleghi senza nome. Sempre professionale ma tocca gli ospiti a livello emotivo. Dove i colleghi prendono l'iniziativa e usano la loro personalità perché fanno una differenza cruciale nell'esperienza dell'ospite. Il ruolo di ogni collega al Crowne Plaza è quello di creare connessioni emotive memorabili e il compito di ogni leader è quello di creare un ambiente in cui ciò possa accadere.
Non soddisfi tutti i requisiti, ma credi ancora di essere perfetto per il lavoro? Non lo sapremo mai a meno che tu non premi il pulsante "Applica". Inizia oggi il tuo viaggio con noi.
