Restaurant Host / Chef de rang

At Crowne Plaza® Hotels & Resorts, we embrace the new world of business and understand that modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn.

Crowne Plaza Geneva is always looking for people who consistently excel in their role and are committed to providing an exceptional stay to its guests: people who create a trusting relationship, encourage success and make a difference.

Awarded the Great Place to Work certificate since 2021, Crowne Plaza Geneva is proud to offer an inclusive, supportive and stimulating work environment. Our diverse team is the secret to our success. We encourage each and every one to develop their potential through internal mobility opportunities, training and on-the-job learning.

Join us as a Restaurant Host / Chef de rang : 

Your main responsibilities will be to:

• Greet guests as they arrive and escort them to their seats according to our Standard Operating Procedures.
• Provide menus and introduce the guests to their waiter.
• Ensure that guests enjoy an excellent experience at our restaurant.
• Manage bookings in advance and as they arrive at the restaurant.
• Answer incoming calls and address customer’s queries according to our Standard Operating Procedures. 
• Set up the F&B outlets.
• Ensure the smooth service in your section: from the order to the bill. 
• Upsell whenever possible when taking the order.
• Clear the tables and tidy up the F&B outlet. 
• Be perfectly knowledgeable about the menu and provide your recommendations.

With a degree in Hospitality, you have minimum 2-3 years of experience in a similar position within a hotel establishment of the same category (4-star) and/or a luxury brasserie. You previously worked in an international and multi-cultural environment.

You are fluent in French and English. Mastering another foreign language of one of our target markets (Germany, China, India, Italy, Middle East, Netherlands, Russia) is highly desirable.

Knowledge of Micros/Simphony is a plus.

Thanks to your strong people-orientation and team spirit, you are acknowledged for the quality and the personalization of your service. You like working in a fast-paced environment and are autonomous, well-organized and flexible. You aim to share your passion and knowledge with your guests and your colleague and are willing to help when needed.

This position is opened to Swiss citizens and work permit holders as well as EU passport holders.

Diversity and inclusion are important to us: all applications are welcome.

We’ll reward all your hard work with a great salary and benefits – including a great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve. Visit http://careers.ihg.com to find out more about us and apply!