コンテンツにスキップ

人力资源总监 - 海宁华邑酒店 Director of Human Resources - HUALUXE(華邑) Haining

ホテルのブランド:
場所: 中国、上海、上海

ホテル: Corp Shanghai, 2nd Floor, Citigroup Tower, No. 33 Hua Yuan Shi Qiao Road, Pudong District, 200120

求人番号: 111680

2482x804-ホテル人事
2482x804-ホテル人事

What is the job?

As Director of Human Resources, you'll drive HR and initiatives such as hiring, employment, compensation, benefits, employee relations and training programmes, to ensure compliance for hotel team members. You’ll also promote a positive team culture whilst ensuring colleagues deliver a guest experience that is unique and brings the brand to life. You'll also coach the General Manager and leadership team on all people-related issues.  

Your day to day

People 

•Create programmes to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey 

•Educate and train managers on HR disciplines to foster productivity and enhance performance 

•Welcome and conduct new team member orientation  

•Oversee maintenance of accurate and up-to-date personnel files and records for all employees 

•Ensure hiring standards and applicable laws and regulations are followed  

•Build great relations with outside contacts 

•Plan and assign work of the Human Resources staff. Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies.

Financial 

•Help create and work within the HR budget.   

•Monitor staffing and labour standards to manage costs 

•Mitigate financial risks associated with employee relations issues  

•Identify and analyse local compensation and benefits practices to ensure financial competitiveness 

Guest Experience

•Develop creative ways to inspire and motivate team members to provide guests with a unique experience 

•Make time to interact with guests to hear feedback and build relationships to understand how team members can increase guest satisfaction 

•Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience. 

Responsible Business  

•Develop awareness and reputation of the hotel and the brand in the local community and promote team member involvement in local community  

•Ensure compliance with relevant employment laws and hotel or company policies and procedures 

•Research and investigate all workplace issues to discover facts, identify potential risks to the hotel or company, and facilitate resolution through your employee relations programmes 

•Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs, and supervisory issues 

•In a union environment, may manage labour relations and represent the hotel in grievances, mediations, arbitrations and contract negotiation  

•Other ad-hoc duties – unexpected moments when we have to pull together to get a task done

Accountabilities

This is the top HR role in a large, luxury, resort, or major flagship hotel with extensive facilities and services, a number of major outlets, and catering and convention facilities. Typically manages HR colleagues and admin team.

What we need from you

•Bachelor's degree / higher education qualification / equivalent   

•8 years' related experience in HR  

•Some supervisory experience also preferred  

•Professional HR designation preferred

•Ability to maintain confidentiality to the extent possible in all HR related matters 

#LI-IZ1 

IHGについて

IHGホテル&リゾートでは、世界規模で真のホスピタリティ・フォー・グッドを提供するために協力しています。 本社と世界中に6,000以上のホテルの目的地を持つIHGでのキャリアは、視野を広げるのに最適な方法です。 私たちのユニークな文化と、あなたを支え、刺激を与える素晴らしい同僚を体験できます。 IHGでは、キャリアの旅のどこにいても、達成したいことが何であれ、多くの企業の機会から選ぶことができます。

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

私たちはあなたが最高の仕事生活を送るのを助けるように設計された幅広い特典を提供します。 これらには、多くの施設での印象的な客室割引、年間を通じての充電日、ボランティア日が含まれます。 myWellbeingフレームワークを通じて、お客様の健康、ライフスタイル、職場でのウェルビーイングをサポートすることに取り組んでいます。 私たちはユニークで包括的な文化を提供し、常にあなた(あなたのための場所)が所属し、成長し、違いを生むための余地があります。

私たちの使命は、すべての人を歓迎し、違いを認め合うインクルーシブなチームを作り、同僚が自分らしさを発揮できるように奨励することです。 IHG®ホテルズ&リゾーツは、人種、肌の色、宗教、性別、性的指向、性同一性、国籍、保護された退役軍人の地位、障害、または適用法で保護されているその他のカテゴリーに関係なく、応募者と従業員に平等な雇用機会を提供します。 私たちは、信頼、サポート、受容の文化を促進します。 常に異なる背景、経験、視点を歓迎します。

すべての要件を満たしているわけではありませんが、それでもあなたはその仕事に適していると思いますか? 「適用」ボタンを押さない限り、わかりません。 今日から私たちと一緒に旅を始めましょう。

最上部に戻る