conservative and progressive act
Hotel Brand: Crowne Plaza Hotels & Resorts
Location: China, Guangxi, Beihai
ホテル: 北海シルバービーチ(BHYHI)、シルバービーチ、536000
職務番号: 136428
General 一般职责
- Prepare and execute F & B sales and marketing plan
- 制定和实施餐饮市场营销计划
- To be activity involved in the Hotels VIP loyalty card, data base collection
- 积极参与酒店VIP忠诚卡数据库的收集
- Following the following highest member coverage , total revenue generated
- 跟进最高会员就餐人数产生的总收入
- Tabulation of Individual member usage by restaurant
- 单个会员使用不同餐厅的制表
- Actively be involved in sales calls to key clients.
- 积极参与重要客户的销售拜访
- Supervise, train and be responsible for the hotels F & B sales team.
- 管理、培训和负责酒店餐饮销售团队
- Be involved in the hotels social media marketing program as it relates to F & B.
- 参与酒店与餐饮相关的社会媒体的市场营销计划
- To possess a thorough knowledge of all F&B menus, promotions and communicational activities.
- 透彻掌握所有餐饮菜单、促销活动和传播活动的相关内容
- To be well versed with products and concepts of all F&B related areas of the hotel.
- 精通酒店所有餐饮相关领域的产品和理念
- Ensure that IHG and hotel specific brand standards and policies are correctly applied to with regards to all F&B marketing related activities.
- 确保在所有餐饮部市场营销相关的活动中,正确应用IHG和酒店特有的品牌标准和政策
- Prepare, manage, monitor and analyze all promotional activities.
- 准备、管理、监督和分析所有促销活动
- Constantly obtain feedback through research from guests and colleagues and use provided information as part of the monthly SWOT analysis to increase revenues and monitor effectiveness of all promotions.
- 通过调研不断获取客人和同事的反馈信息,利用所提供的信息进行每月的SWOT分析,从而增加收入并监督所有促销活动的效果。
- To maintain an updated competitor analysis and price variance report as outlined.
- 制作不断更新的竞争对手分析和价格差异报告。
- To digest analytical and creative suggestions from the restaurant’s table management system and propose new avenues of revenue stream on a monthly basis.
- 吸收餐厅餐桌管理系统的分析和创造性建议,每月提出收入流的新途径。
- To prepare the F&B Marketing & Communications plan.
- 制定餐饮部市场营销和传播计划
- To maintain a strong relationship with suppliers and to solicit sponsorship for events.
- 与供应商保持牢固联系,并征求活动赞助。
- To supervise any promotion as assigned by his/ her superiors.
- 监督其主管分派的任何促销活动。
- To implement a report-based analysis that will evaluate demographics, in-house vs. outside covers etc. on a monthly basis.
- 每月实施一次报告式分析,对就餐人员统计数据、住店与外部就餐人数对比等进行分析。
- Conduct/ attend F&B divisional and departmental meetings as required.
- 根据要求召开/参加餐饮部门会议
- Conduct/ attend marketing meetings with F&B and Communication Department required
- 根据要求召开/参加餐饮和传播部的市场营销会议
- Ensures proper maintenance and updates of F&B marketing related files as follows:
- 确保正确维护和更新餐饮部市场营销相关的文档,具体如下:
- Collaterals and collateral request forms
- 宣传资料及相关申请表
- Tracking of promotions as well as pre and post P&L assumptions
- 促销活动的跟踪文档及活动前后的损益假设数据
- Outlet business trend related reports
- 餐饮设施业务趋势相关的报告
Communications 沟通与传播
- Assists in the coordination and implementation of all F&B printed materials including the hotels newsletters, posters, flyers, email marketing as well as other promotional collateral.
- 帮助协调和落实所有餐饮部印刷资料,包括酒店时事通讯、海报、单页、营销邮件及其他推广和宣传资料。
- Assists and supports the co-ordination of photography for advertising, collateral and public relations purposes between the hotel, advertising agency and the marketing department at corporate office.
- 帮助、支持和协调酒店与广告公司及总部市场部之间以制作广告、宣传资料和公关为目的的摄影工作。
- Maintains collateral presentation and signage quality and standards in accordance to hotel policy in all fronts of house areas.
- 保证酒店各区域的宣传演示和标识的品质和标准符合酒店政策。
- Supports the liaison between the Communications department and advertising agency on the F&B tactical advertising campaigns' creative and media plans.
- 在制定餐饮战术性广告宣传活动的创意和媒体计划时,提供传播部和广告公司之间的联络支持。
- Initiate with the Communication department all promotional details, upon instruction to ensure that necessary promotional materials (collaterals, flyers, menus, etc.) are drafted, reviewed, approved and produced in time.
- 根据指示,与传播部共同开发所有促销活动的细节,确保及时起草、审核、批准和制作必要的促销资料(宣传资料、单页、菜单等)。
- Coordinate with Communication department for invitation to the opening ceremony of F&B activities. (if applicable)
- 与传播部协调有关餐饮活动开幕式的邀请事宜。
F&B Outlet Promotions 餐饮设施的促销活动
- Co-ordinate meetings on upcoming promotions to set the direction for each outlet.
- 协调有关将开展的促销活动的相关会议,明确每个餐饮设施的方向。
- Liaises with outlets for submission of proposal on upcoming special promotions.
- 与各餐饮设施联络有关将开展的特别促销活动的方案提交。
- Work with outlets to derive action plans for the implementation of all approved promotions.
- 与各餐饮设施共同制定实施已批准的促销活动的行动计划。
- Collection of post mortem for each promotion submitted by the respective outlets.
- 收集各餐饮设施提交的每次促销活动的后期分析。
- Assist with action plans and providing direction for each outlet to drive sales and maximizing profit for these promotions.
- 帮助制定行动计划,并为每个餐饮设施提供方向,以推动这些活动的销售额并最大化利润。
Media / Public Relations 媒体/公关
Liaises with the Communications department and assists to develop and maintain comprehensive list of media contacts.
与传播部联络,帮助制作和维护媒体联系人完整名单。
- Assists with execution of hotel F&B promotional events related activities.
- 协助实施与酒店餐饮促销活动相关的活动。
- Assists with execution of press promotional activities.
- 协助实施新闻宣传活动。
- Liaises with the Communications department and assists to compile and maintain press kit information for media as appropriate.
- 与传播部联络,并协助制作和更新提供给媒体的新闻发布资料
IHGについて
世界最大かつ最も愛されているプレミアムホテルブランドの1つであるクラウンプラザに参加してください。 世界中のさまざまな場所に420以上のホテルを擁するクラウンプラザは、ビジネス、レジャー、またはその両方の融合につながるのに最適な拠点です。 私たちは、素晴らしいつながりを奨励し、サポートし、祝うために、考え抜かれたスペースを設計しました。 また、会議やイベントにも力を入れており、国内外のグループをつなぐ信頼できる貴重なパートナーです。
当社のブランドサービススタイル「Dare to Connect」は、つながりのために作られています。 名もなきゲストや同僚ではなく、人間のために設計されています。 今でもプロフェッショナルですが、感情的なレベルでゲストに触れます。 同僚が率先して個性を発揮し、ゲストの体験に決定的な違いをもたらす場合。 クラウンプラザのすべての同僚の役割は、記憶に残る感情的なつながりを生み出すことであり、すべてのリーダーの仕事は、それが実現できる環境を作ることです。
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