フロントスーパーバイザー

About us
InterContinental Hotels Group are one of the world's leading hotel companies. Present in around 
100 countries, we have over 914,900 rooms in over 6,170 hotels. You'll know our hotel brands. They 
are some of the best known and most popular in the world - InterContinental Hotels & Resorts, 
Holiday Inn, Holiday Inn Express, Crowne Plaza Hotels & Resorts, Hotel Indigo, Staybridge Suites, 
Candlewood Suites, EVEN Hotels and HUALUXE Hotels and Resorts as well as Kimpton Hotels. 

What’s the job?
As Front Supervisor, you provide support to the Assistant RDM/RDM in overseeing the daily running of the Front Desk and Instant Services departments, leading by example in ensuring a consistent delivery of a true Kimpton experience for each and every guest walking through our doors.

Qualifications

• Supervisory Skills, including the ability to lead and manage a team effectively
• Experience with Receptionist Duties, such as greeting guests, handling check-ins and check-outs, and managing phone calls more than 4 years as Supervisor
• Excellent Customer Service skills, with a focus on providing a positive and personalized experience for guests
• Knowledge and experience with Reservations systems and procedures
• Strong Communication skills, both verbal and written, to effectively interact with guests and staff
• Ability to multitask and handle various responsibilities simultaneously
• Flexibility and adaptability to work in a fast-paced and ever-changing environment
• Fluency in English and Japanese languages is beneficial