フランチャイズホテル-ハウスキーピングマネージャー
Hotel Brand: Holiday Inn Express
Location: United States, Illinois, Moline
Hotel: Moline - Quad Cities - (MLIKE)
Job number: FRMLIKE3048
この求人情報は、IHGまたはその関連会社ではなく、独立したフランチャイズ加盟店が所有および運営するホテルでのポジションを対象としています。IHGは、フランチャイズ加盟店の雇用や日々の雇用方針や慣行には一切関与していません。
応募ボタンをクリックすると、IHGやその関連会社ではなく、独立して所有・運営するフランチャイズホテルに応募することになり、IHGが雇用主になることはありません。
About Us
Frontier Hospitality Group has been locally owned since 1950. We operate six hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles.
Your day to day
Manage day-to-day staffing requirements, plan, assign work and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance. Provide discipline of staff according to company policy and procedure.
Responsible for interviewing, hiring, performance evaluation, discipline, and termination of all housekeeping personnel. Responsible for completing new hire orientation and coordinating training process according to structured plan. Prepares schedules and maintains housekeeping records and reports.
Oversees that staff is trained and observing all safety and security procedures.
Assists manager in preventative maintenance programs for guest rooms and public areas. Originates work orders for needed repairs to guest rooms or public areas and review with management.
Responds to guest complaints, special requests and takes action to ensure guest satisfaction.
Assists in scheduling of special cleaning programs as required; areas such as window washing, carpet shampooing, vent cleaning, general cleaning and other programs that may be included in the cleaning program directed by the General Manager.
Inspects guest rooms/suites, linen rooms, and public areas to assure that the property's standards of housekeeping and cleanliness are maintained by employees to meet guest satisfaction. Advise employees of deficiencies and instruct on corrective action. Provide additional training as needed.
Other duties as assigned.
What we need from you
1+ years managing a department of ten or more employees.
Prior housekeeping and laundry experience.
Ability to work a flexible schedule including nights and weekends if necessary.
What we offer
Health/Dental/Voluntary Life Insurance, 401K, and vacation time
Travel Discounts
Growth opportunities
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