フランチャイズホテル - レストランホスト/ホステス

About Us

Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel. 

We’ve created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better. 
  
Our hotels are unique in their own right, with their own distinct outlook and story to tell.

Your day to day

Great restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As a Restaurant Host/Hostess, you’ll provide a delightful memorable guest experience by providing guest with a delightful greeting in a prompt and courteous manner; seat guests ensuring a balanced workload among servers. Maintain accurate waiting list as needed.  Alert guests when table is available.

• Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers. Maintain accurate waiting list as needed.  Alert guests when table is available. 
• Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.
• Promote teamwork and quality service through daily communication and coordination with other departments. 
• May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques.
• Routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.
• Manage open table reservations.
• May be asked to handle guest complaints and special requests.
• Assist with other duties as assigned.
• Take on other ad-hoc duties when the whole team needs to pull together. 

What we need from you

• Food service experience will definitely be an advantage. 
• Strong – sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling 
• Literate – you’ll need a good grasp of reading, writing and basic maths 
• Flexible – night, weekend and holiday shifts are all part of the job 
• Articulate – a great communicator, you’ll be warm, welcoming and easy to talk to 

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.