未来のリーダーを目指す梦想之梯管理培训生

Phase 1 - Onboard:

•Rotate through different hotel departments to gain perspective and a broader understanding of the hotel eco-system and how all the hotel departments work together.

.•Perform the duties required of them for the assigned rotational position and attend and complete any training as required for the assigned rotational position.

•Start both Coaching and Mentoring relationship as well as commence the formal learning pathway

Phase 2 - Specialisation:

•Gain extensive exposure pertinent to their area(s) of specialisation, including complete involvement and performance of job functions, understanding expected service behaviours and interdepartmental connections, using reports to analyze data, identify trends and recommend proactive solutions, and attend online and/or other training courses as assigned relevant to the job.

•Assume line manager responsibilities ensuring the daily delegation of the direct work of a team, participate in interviewing, hiring, and training team members, evaluate work output and give feedback.

•Scope, delivery and present a project outcome to demonstrate readiness to operate at a manager level.

•Participate in programme performance ‘check ins’ to support performance evaluations.

Phase 3 (Develop):

•Continue in area of Specialization and make a plan to activate the tailored Development Experiences plan using the support of Coach and Mentor relationships.