Greater China Hotel Finance Service Senior Accountant
The Greater China Hotel Finance Service Senior Accountant is responsible for delivering reliable day-to-day HFS operations while ensuring timely, accurate, and compliant execution across key finance processes including Accounts Payable, Accounts Receivable, Income Audit, and General Accounting. The role oversees operational issue resolution, service request management, daily workload and service quality monitoring, and smooth month-end and closing activities in close collaboration with hotel finance teams and HFS delivery teams. In addition, the role drives process monitoring and control through KPI tracking, performance analysis, corrective actions, and continuous improvement, while supporting team leadership, capability development, standardization, efficiency improvement, and service quality enhancement across the HFS organization.
Your day to day
Deliver day-to-day HFS operations
• Execute and oversee daily HFS operational activities, ensuring timely, accurate, and compliant delivery across key finance processes including AP, AR, Income Audit, and General Accounting.
• Coordinate with hotel finance teams and HFS delivery teams to resolve operational issues, manage service requests, and support smooth month-end and daily closing activities.
• Monitor daily workload, service quality, and exception handling to maintain operational efficiency, strengthen controls, and deliver consistent support to hotels.
Process Monitoring and Control
• Implement corrective actions when process performance deviates from the established targets. This may involve adjusting process steps, providing additional training to staff, or reallocating resources.
Team Leadership and Development
• Conduct regular performance evaluations for team members, offer constructive feedback, and identify opportunities for professional development.
• Foster a culture of continuous learning and improvement within the team, encouraging innovation and the adoption of new technologies and methodologies.
What we need from you
• Minimum of 5 years of experience in hotel Chief Accountant, Finance Operation Manager, cost manager or Purchasing manager in premium-above brands.
• Proven track record of successfully leading process optimization projects, with a focus on achieving measurable results such as cost savings, efficiency improvements, and service quality enhancements.
• Strong analytical and problem - solving skills, with the ability to identify complex process issues and develop effective solutions.
• Proficiency in process systems commonly used in the hospitality industry.
• Strong communication and interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels of the organization.
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
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